Bought a 239 in 2020 and a 302.7 in 2023 and had a great experience with Cat and the Brandon C. in sales. The service department was quick to come out and fix a couple very minor issues under warranty. Both machines are serviced by Cat at my shop and will buy Cat again.
September 2022
We were heading south on a family vacation when the water pump went out on our RV. We called Thompson’s and they happened to have the part in stock and didn’t hesitate to get us in right away so our family could get back on the road as quick as possible. Absolutely wonderful customer service, every staff member was so nice, they checked in on us often and made sure we were well accommodated while in waiting room. Thank you!!
October 2021
I walked in there not knowing a soul .someone got up from eating lunch to help me . I dealt with Matt and Jacob .and let me tell you in my almost thirty years in this industry I’ve never had such a seamless experience. Ps the 6nz they put a platinum gave the ole girl her dancing shoes back I highly recommend them
Bought a 239 in 2020 and a 302.7 in 2023 and had a great experience with Cat and the Brandon C. in sales. The service department was quick to come out and fix a couple very minor issues under warranty. Both machines are serviced by Cat at my shop and will buy Cat again.
We were heading south on a family vacation when the water pump went out on our RV. We called Thompson’s and they happened to have the part in stock and didn’t hesitate to get us in right away so our family could get back on the road as quick as possible. Absolutely wonderful customer service, every staff member was so nice, they checked in on us often and made sure we were well accommodated while in waiting room. Thank you!!
I walked in there not knowing a soul .someone got up from eating lunch to help me . I dealt with Matt and Jacob .and let me tell you in my almost thirty years in this industry I’ve never had such a seamless experience. Ps the 6nz they put a platinum gave the ole girl her dancing shoes back I highly recommend them