About Stanton Optical
Stanton Optical is a rapidly growing optical retail store dedicated to making eye care convenient and accessible. They offer same-day service through their on-site labs and allow customers to buy glasses online and pick them up in-store. Eye exams are available through same-day appointments, walk-ins, or online vision tests. The store features a wide selection of over 2,000 frames and is known for friendly and knowledgeable customer service. Customers often praise the quick and efficient service, with some needing only a few minutes for simple tasks like replacing padding on glasses. The staff, including Jeff, Suney, and others, are recognized for their helpfulness, patience, and friendly attitude, making the experience enjoyable. Many appreciate the great deals on glasses and contacts, especially for those without insurance. However, some customers have experienced delays in order fulfillment despite promises of timely delivery. Issues with website functionality and communication about order status have been reported. While the staff is helpful and friendly, customers suggest that improvements in the company's fulfillment and technology systems could better match the advertised convenience and service.
My daughter went to an optometrist in Farragut who gave her the wrong prescription. Made an appointment at Stanton Optical and she got a prescription that is very close to her previous prescription from last year. We worked with Christina and she was incredibly helpful/understanding. This will be where my daughter gets her eyes examined from now on.
I ordered 2 pair of no line bifocals and free anti glare for the $135 deal. And yes, it really is $135 without extras! The sweetest young lady, Kristina, helped me and I couldn’t have asked for a better associate! She is as gracious as she is gorgeous! So if you want the best experience at this location, be sure to request Kristina! If I could give her 10 stars, you bet I would! Be sure it’s the Kingston Pike location across from West Town Mall!
JEREMY JEREMY JEREMY…absolutely THE BEST and I sincerely hope the location and corporate see this and know how wonderful he was making sure my glasses were great. Not everything went perfectly yet Jeremy was there to think outside the box and make it correct. The end result is that I am one super happy customer. Thank you dear Jeremy