Best Plumbers In Knoxville

“Samuel was very professional, courteous, and knowledgeable! He ensured we fully understood the process from start to finish, and took the time to do the job correctly! Our hvac unit is working properly again and it’s all thanks to him!“

“5 star company very polite one day service was very reasonable price work was excellent replaced a water main line in one day very very pleased would like to acknowledge these guys excellent guys ray loveday ,Cody , Eli and Mikhail lynch and Nancy was so awesome hired this company you will not be disappointed 5 star company,and did i mention the price was right“

“Very professional service from Jason and Chaffee Air in general for this annual maintenance call. A little expensive, but all issues were addressed the same day our HVAC units are humming along happily!“

“My AC went out Friday afternoon. I called at 3:45 PM and they had dispatched someone, arrived, repaired the system, and left by 4:45 PM. I’m sure that’s not something they are able to do every time. But it was amazing service! Reece our technician did an incredible job and was happy to explain everything very well.“

“This will be a long review but these gentlemen Robert & Ian are absolutely worth it! On Friday morning, my gas water heater sprung a leak at the bottom and needed to be replaced. I called the Oak Ridge Gas Co (ORUD) and they said they couldn't come until Monday. 7 people (6 girls & me) with no hot water for 4 days! Next I called some local plumbers. One by one they said either they'd come around 6pm or they didn't handle gas units. I'm glad they were busy but I needed someone now! Next I called 2 major companies that are well known in the Knoxville area. One came, gave a 3 minute look and quoted a mid 4 figure price TO REPLACE A WATER HEATER! The next on the scene was Robert Mason & Ian (I don't know his last name) from TENNESSEE STANDARD PLUMBING & DRAIN. These gentlemen took their time. They asked many questions, they did a very thorough and professional inspection. They were straightforward, honest, neat and genuinely concerned about providing service, not just doing a job. While speaking with Ian, he was sharing about how much the leadership in the company truly cared about their employees and showed them tremendous respect. I found that to not only be reassuring but also experienced how that translated to how they genuinely cared about my family. The inspection took a good deal of time. They went into the crawlspace and really did a full inspection. Remember, this is Friday afternoon on Father's day weekend. When they were done, Robert showed me his findings. For those that don't know, many of the houses in Oak Ridge were built in 1943 so most of my plumbing is 80 years old. Robert showed me the pictures of the main pipe coming out of the ground into the house. Only God knows how it had not blown out yet, it was that corroded. Let me stop here and say that Robert & Ian were the only ones to do this inspection. Had I just replaced the water heater, the pressure* (more on this later) would have blown somewhere else and potentially taken out the furnace with the water. About the water pressure, they were also the only ones to measure the water pressure which was 100 psi when it should be half that. They also noticed that I did not have a pressure regulator or a main shut off. Important things to have in 2024 that perhaps weren't in 1943. When they entered the house they had special shoes for neatness and respect which was nice. Finally when they were completely done, we sat down and they presented 3 different options which we discussed in detail. There was absolutely no pressure, no sales talk, nothing except honest information and options. There is a very true saying that you get what you pay for. Tennessee Standard Plumbing & Drain is not the cheapest but there is also a difference between "cost" and "price" The "cost" over time will be less because they use top of the line material and they perform exemplary work which they stand behind. It turned out that none of the 3 options were attainable so Robert worked within our budget to get the vital items fixed. They handled everything. They called to get the ground marked, they dug up only the area they needed to and they put it back as best you can when you trench a yard. Another professional thing was that they were prepared. They had what they needed on the truck with them. There was no wasted time while they went to get whatever was needed. I greatly appreciated that. In the end, we decided on a 3 visit plan. They did the emergency items this visit. In 6 months or so, they will return for the 2nd phase and the final mostly cosmetic phase where my wife gets the bathroom she really wants. I would highly recommend these gentlemen and Tennessee Standard Plumbing & Drain!“

“This will be a long review but these gentlemen Robert & Ian are absolutely worth it! On Friday morning, my gas water heater sprung a leak at the bottom and needed to be replaced. I called the Oak Ridge Gas Co (ORUD) and they said they couldn't come until Monday. 7 people (6 girls & me) with no hot water for 4 days! Next I called some local plumbers. One by one they said either they'd come around 6pm or they didn't handle gas units. I'm glad they were busy but I needed someone now! Next I called 2 major companies that are well known in the Knoxville area. One came, gave a 3 minute look and quoted a mid 4 figure price TO REPLACE A WATER HEATER! The next on the scene was Robert Mason & Ian (I don't know his last name) from TENNESSEE STANDARD PLUMBING & DRAIN. These gentlemen took their time. They asked many questions, they did a very thorough and professional inspection. They were straightforward, honest, neat and genuinely concerned about providing service, not just doing a job. While speaking with Ian, he was sharing about how much the leadership in the company truly cared about their employees and showed them tremendous respect. I found that to not only be reassuring but also experienced how that translated to how they genuinely cared about my family. The inspection took a good deal of time. They went into the crawlspace and really did a full inspection. Remember, this is Friday afternoon on Father's day weekend. When they were done, Robert showed me his findings. For those that don't know, many of the houses in Oak Ridge were built in 1943 so most of my plumbing is 80 years old. Robert showed me the pictures of the main pipe coming out of the ground into the house. Only God knows how it had not blown out yet, it was that corroded. Let me stop here and say that Robert & Ian were the only ones to do this inspection. Had I just replaced the water heater, the pressure* (more on this later) would have blown somewhere else and potentially taken out the furnace with the water. About the water pressure, they were also the only ones to measure the water pressure which was 100 psi when it should be half that. They also noticed that I did not have a pressure regulator or a main shut off. Important things to have in 2024 that perhaps weren't in 1943. When they entered the house they had special shoes for neatness and respect which was nice. Finally when they were completely done, we sat down and they presented 3 different options which we discussed in detail. There was absolutely no pressure, no sales talk, nothing except honest information and options. There is a very true saying that you get what you pay for. Tennessee Standard Plumbing & Drain is not the cheapest but there is also a difference between "cost" and "price" The "cost" over time will be less because they use top of the line material and they perform exemplary work which they stand behind. It turned out that none of the 3 options were attainable so Robert worked within our budget to get the vital items fixed. They handled everything. They called to get the ground marked, they dug up only the area they needed to and they put it back as best you can when you trench a yard. Another professional thing was that they were prepared. They had what they needed on the truck with them. There was no wasted time while they went to get whatever was needed. I greatly appreciated that. In the end, we decided on a 3 visit plan. They did the emergency items this visit. In 6 months or so, they will return for the 2nd phase and the final mostly cosmetic phase where my wife gets the bathroom she really wants. I would highly recommend these gentlemen and Tennessee Standard Plumbing & Drain!“

“Courteous, friendly, checked everything and gave me the information I could understand. Great job!“

“This company is the very best. Call them you won’t be disappointed. They came very quick when we had an issue and got it taken care of quickly. Call them for any plumbing or electrical needs. We wouldn’t use anyone else“

“I was so pleased with the work done. They said the first day they would be at my home at 9:30 and it was exactly 9:30 when they arrived. They were done faster than we thought, and they were polite and professional. I will be using them on other projects!“

“I was extremely impressed with Engert at every step of the process. I used them for residential plumbing services. It took a few days for technicians to have availability, but it was worth the wait. Adam and Christian were extremely respectful and professional. The billing is for parts and labor by the hour, and they didn't waste any time. None of this surprise billing rate by the job. They didn't cut corners. I feel good about the work they did, and the final bill was very reasonable. I would not hesitate to use them again.“

“Terry came out to unclog our shower drain pipe that a kid had dropped something down into and clogged it completely. He had to cut into the wall and cut out the trap and replace it. He did a great job and I am very happy with his service!Service: Plumbing pipe repair“

“I am giving Luke a 10 out of 10 on the work he did to replace my shower valve and turn on handle. He was professional, informative, patient and neat. It was a pleasure to have him work on the shower. Thanks Luke.“

“Referred by a plumber friend. I called and was given an appointment for the next day. I had to reschedule a week out. They were very responsive, showed up and fixed the issue in about 20 minutes. Very nice guys and reasonable pricing.“

“The workers as well as the office staff are all very polite and helpful. They will definitely work with you to try to help you any way they can. They are also a female owned company. Certainly would recommend giving them a try.“

“Would like to thank Steve and Jack for their work making all the necessary adjustments to correct foundation problems. Explained everything thoroughly and answered all my questions. Very pleased with the results.“

“Absolutely the most skilled plumbers I've ever met. They've taken care of one business and two homes for me over the years and never failed to solve the problem at hand. Very fair pricing and always professional.“

“Nate was a pleasure to work with. Our unit stopped putting out air and he was here within the hour to take care of it. He was very professional and quick at what he did. Thank you all and thank you to Nate! I definitely recommend HEP and will be calling them in the future for any problems or any service we need.“

“The tech (Dee) showed up on time. He was very well mannered and asked how he may be of service.<br>I explained that I needed help installing 2 ceiling fans and to check on the plug on the cook stove. He was able to install the upstairs fan. He is scheduled to come back and do additional work for the cook stove and the second fan.<br>I have requested that Dee come back to do the service work . He explained what he was doing and showed me the issue with both the stove and 2nd fan. Great job and a hard worker!!“

“Technicians were prompt, knowledgeable, professional and friendly. Got the job done and that what counts! Thanks guys!“

“Best price for the best work lady’s and gentleman this 5 star company speaks for its self they have more experience then any other plumbing company in the game and with todays prices your crazy to call any were els“

“Great service by knowledgeable people. Nice to use a small local business that takes pride in their work“

“My experience with McRae was fantastic. The initial meeting was promptly scheduled upon calling. Joe completed an on-site assessment of the requested projects and provided an immediate estimate. Caleb and Wes completed the work with respectfulness, diligence, and efficiency. Everyone was very professional and the cost was reasonable. They were recommended to me and I would do the same.“

“Have used Mike's services several times. Fixed my spetic pump tank and drain line issues. Also installed a new pressure valve. Great work done at a great price in a very very timely manner. Very friendly and listens and explains what is going with the work. Very great experience and will continue to use if there is an issue that needs to be done by a true professional.“

“After a short conversation on the phone, he knew what was wrong. He gave me a few options and once I chose a course of action he executed it.He arrived in a timely manner and was professional and courteous to my wife as well as other folks in the area working. He wasted no time working and completed the job. He left the area neat and clean just like he found it.My only complaint, he did not leave cards for me to share with friends or post on my bulletin board the PT clinic I own in the area.I would 100% recommend him again and in fact will use him for my businesses if the need arrives.RangersLeadTheWay!!!“

“We lost our HVAC and within an hour or two of us calling, Max showed up and fixed the AC. Professional and timely, I look forward to working with them in the future.“