About Northgate Parts, Inc
Reviews for Northgate Parts, Inc
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Northgate Parts, Inc. is a highly recommended HVAC company known for its professional and courteous service. Customers praise the company's knowledgeable staff, who are quick to resolve issues and provide detailed explanations. The business is also commended for its honesty and trustworthiness, going the extra mile to help customers find necessary materials. Overall, Northgate Parts, Inc. is an excellent choice for HVAC needs.
Called Northgate about an issue with an air handler. These folks went above and beyond. Everyone I spoke with was extremely courteous and professional- a rarity these days.
Additionally they scheduled a next day appointment and resolved the issue (which included a major parts replacement) in less than two hours.
When I asked the technician (Brian) about another concern with my system (that I had not spoken with anyone else about) he answered my questions completely and offered a solution. He even had the parts on his truck to upgrade the outside unit and It completely resolved the issue.
Can’t thank him enough! Also I appreciate you being respectful...read full review
We had our heat pump and evaporator coil installed this past friday. The crew they sent were extremely professional and courteous and explained everything in detail. The builder installed the wrong thermostat but no worries they had the correct one on their truck. We didnt have power yet so they used the power inverter on their truck to get power and pulled a vacuum on the copper lineset. They ran the lines and the drainline so that the block mason could easily work around it. We are extremely satisfied with the end result and highly recommend this company.
Very quick and knowledgeable about my units warranty. The lady that helped me was able to look my system up in under 30 seconds and said I had 10 year part warranty and explained that labour wasn't included. I'm ok with that. Very honest and trustworthy company. She could have easily said nope, nothing.