They did a good job and came when they said they would, but I recommend you insist they come in-person to see the job before providing a quote because I was charged over twice as much as the top end of the quote I was given. I asked if they needed to see the job first and they just asked that I send pics, so that's on them if they chose not to take the time to come see the job. When I told the owner that I would pay the invoice but that it wasn't fair to the other companies who lost the bid based on his quote, all he said in his reply was "thank you", so I don't think he's in the business of building relationships and retaining customers.
February 2023
Love the service from Grassmasters Knoxville. We use them every year to remove leaves and we have LOTS of leaves. They responded quickly and did a great job sucking the leaves up. We use them every year. 5 stars from us!
They did a good job and came when they said they would, but I recommend you insist they come in-person to see the job before providing a quote because I was charged over twice as much as the top end of the quote I was given. I asked if they needed to see the job first and they just asked that I send pics, so that's on them if they chose not to take the time to come see the job. When I told the owner that I would pay the invoice but that it wasn't fair to the other companies who lost the bid based on his quote, all he said in his reply was "thank you", so I don't think he's in the business of building relationships and retaining customers.
Love the service from Grassmasters Knoxville. We use them every year to remove leaves and we have LOTS of leaves. They responded quickly and did a great job sucking the leaves up. We use them every year. 5 stars from us!