Reviews for Dean Plumbing Heating & Cooling LLC

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Jun 2023
Bought a new hvac unit, with the service contract. They were suppose to come by 4 times and year and the whole system was under warranty for parts and labor for 10 years.The never came by, nothing but excuses when they would answer the phones and then told me they had been sold and the new owners will not honor any warranty’s on past purchases.New owner and service manager more or less told me “it’s not our problem”. So buyer beware
Nov 2022
Update: Scam company that tucked tail and ran. Owner scammed distributors and left customers with no warranty. Owner moved to a different state and has set up new shop.Wow! I can not believe how fast this was! I called on a Tuesday for a diagnostic (they did a complementary one where most wanted $75 just to come out!) and they were able to get Bryan to come out THAT SAME DAY! He took the time to explain what was probably going on (we had little to no Freon left and it was an old unit running the R22 which is being discontinued as of Dec 31, 2019) and gave a cost comparison as to fixing it or replacing it. He knew to give information on financing (which was super reasonable...read full review
Dec 2021
My HVAC went out during very cold temperatures. I called to have it repaired. When they arrived it was discovered my initial could not be repaired. That same day, they installed a new unit and thermostat. They also helped me acquire financing. I highly recommend them.Services: Install thermostat

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From Dean Plumbing Heating & Cooling LLC

Dean Plumbing Heating & Cooling serves homeowners and businesses in Knoxville, TN with AC repair and installation, furnace repair and installation, HVAC contractor services. We also provide plumbing services such as clogged drain cleaning, burst and broken pipe repair, repipes, sewer line repair, water main repair and replacement, water heater repair and installation, tankless hot water heaters and more. In addition, we also have an excavator, so we can get to your lines no matter what. Dean also provides attic insulation, blown in insulation and crawl space encapsulation.

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours