About Tri-City Air Conditioning Co
Tri-City Air Conditioning Co. is a business that provides heating and air conditioning repair and installation services in Johnson City, Kingsport, and the surrounding areas in Tennessee. They have experience working with various systems, including heat pumps, air conditioning systems, gas furnaces, and duel fuel systems. The company is committed to quality, honesty, and customer satisfaction, standing behind their work 100%. Customers have praised the professionalism of the Tri-City Air Conditioning Co. team. They have received positive feedback for their clean work, communication, and ability to accommodate customer needs at reasonable prices. One customer mentioned that a technician diagnosed a heat pump problem, determined the part was under warranty, and promptly scheduled the repair with no surprise costs. Another customer purchased a new HVAC unit and appreciated the prompt communication throughout the process. Additionally, a customer noted that a technician came out on Easter Sunday to fix their cooling issue and ensured everything was in order. The reviews also highlight the company's dedication to fixing issues thoroughly, with technicians like Brandon going above and beyond to ensure problems are resolved efficiently. Customers commend the team for their professionalism, timely service, and attention to detail, including securing electrical cords and performing preventative maintenance. Overall, Tri-City Air Conditioning Co. is a recommended choice for heating and cooling needs, based on the positive reviews from satisfied customers.
Alex came out and checked our heat pump. He diagnosed the problem and determined the part was still under warranty. He gave us an estimate of repairs. He had the parts ordered and promptly scheduled a time to come and replace the part. The cost of the repair was exactly what he said. He is very knowledgeable on the units and very professional.
Josh Shivers just left from an appointment I had to repair a problem I had with my HVAC. He not only explained the problem but also showed me while he was fixing it. He was very efficient, kind, and knowledgeable. I had a great experience and would highly recommend.
Israel came over the weekend. Excellent job got us back up and running. Highly recommend.