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Reviews for Big John's Backyard Builders
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John was so easy to work with. He came to my house and gave me an estimate for fixing my deck. Within days he sent me the quote and plans for the job. His crew begin working and had my deck finished very quickly and they cleaned up everything. I was surprised how fast they were able to get my deck finished. I will definitely recommend them to my friends and family. No complaints. Very professional and walked us through every step until the job was completed!
While the overall structural work appeared solid, two visibly damaged boards were used in the railing. This was disappointing.
The company did return to replace the damaged boards, but it took about a week and a half to get the issue corrected. Communication during this period was a challenge, as all the work is done by subcontracted crews without direct oversight. As a result, responses were slow and not always clear.
While the issue was eventually resolved, I would advise potential customers to be aware that Backyard Builders relies on multiple subcontractor crews, and you may need to follow up persistently to ensure any concerns... read full review
Such great work on my back porch. Zack and Josh did outstanding carpentry work and were fast and very friendly ? to me and my animals. They ripped out old deck and built bigger way higher quality one than before. I'd highly recommend for outdoor deck building needs. Military discount.