Treated badly at Northpark ER on August 10 and discharged without adequate medical evaluation and treatment. I was told by my orthopedic surgeon to go downtown Memorial for treatment. At downtown Memorial facility I was admitted for a week and discharged to Siskin for further treatment. I met some very uncaring doctors and staff at the Northpark Emergency Room and will be avoiding this facility in the future. I have nothing but praise for Memorial downtown facility.
Jul 2023
I was on antibiotic for an infected follicle. Got neck/shoulder pain and stiffness, then severe chills. After 3 1/2 hours in the ER waiting room I went to Erlanger East ER. Started treatment for sepsis within an hour of arrival.
Jul 2022
The state of mental healthcare in Chattanooga I want to tell you a true story about mental crisis my town. This weekend we had a family member that had a mental health crisis. I had no idea how to handle this emergency so I called parkridge valley hospital to ask what I could do. It turns out that you can't just take a person to a mental health facility here. You have to get the pt to voluntarily go to an emergency room at a hospital and if they won't go, you can call the hamilton county sheriff's dept to come to your house for a mental welfare check. They come out and talk to the family member and determine if they need to be admitted. Here's where it became a family nightmare from hell for all of us. If you've never been in this situation please read this. They asked us which hospital we wanted to take the family member to. I suggested parkridge but the EMT told me Hixson CHI Memorial was closer. What they didn't tell us was memorial hospital Hixson doesn't have facilities to care for a mental crisis but the hospital admitted the pt anyway. Greg Clark and a friend of the pt went to Hixson CHI to be with the family member because they didn't want to go and Greg and the friend thought they'd be a calming affect, which they were. After doing some testing, and giving the pt a medication they decided to keep the pt overnight and wouldn't let Greg or the friend stay even though they knew the pt was agitated when their "people" weren't around. Never, not onetime in the 4 hours they were at the hospital did anyone tell Greg that they were incapable of caring for a mental health pt. Greg left thinking the pt was in good hands. After he and the friend left the hospital, the pt became agitated and combative. No one called Greg to tell him. Instead they called the police and arrested this person in a mental health crisis and took them to silverdale jail. The place in our town that is overcrowded with criminals and have had multiple fatal fights and extremely understaffed. The next morning when I went to CHI Hixson, I was told that the pt had been discharged last night. I was gobsmacked. She couldn't tell me where the pt was or who took them home. After making a phone call, the charge nurse came out and told me what happened. Never ever in that conversation did she tell me they weren't equipped to handle mental health crisis pts. My family member who was having a SEVERE mental health crisis was now in jail facing a class C felony and we had no way of contacting them. And it's July 4 weekend. After stumbling around, making phone calls and getting voicemails, and busy signals, Greg had the idea to call a bail bondsman. He was able to look this pt up and let us know that yes, they were in jail and we wouldn't be able to get her out until the magistrate showed up to grant bail whenever that would happen, no one could tell us. We had no information on how they were being housed or if they were getting medication to help the mental health crisis. Greg also found out that when they were out on bond, they wouldn't be taken to a mental healthcare facility. They would be given to us and if they agreed to go, we could take them to a crisis center. If we had known, we should have demanded that the EMT's take the pt to parkridge. They knew how to deal with this crisis and when the pt became combative, they would have sedated them. No arrest would have been made. No class C felony The worst part was Greg spent almost the whole day trying to get answers and what to do next and no one could really give him answers. We still have no answers to how they're being taken care of or when we'll be able to get them back. It's like they've disappeared off the face of the planet. DONT GO TO MEMORIAL IF SOMEONE IS HAVING A MENTAL HEALTH CRISIS. We will have to live with the guilt that in trying to get them help, we caused greater harm.
Treated badly at Northpark ER on August 10 and discharged without adequate medical evaluation and treatment. I was told by my orthopedic surgeon to go downtown Memorial for treatment. At downtown Memorial facility I was admitted for a week and discharged to Siskin for further treatment. I met some very uncaring doctors and staff at the Northpark Emergency Room and will be avoiding this facility in the future. I have nothing but praise for Memorial downtown facility.
I was on antibiotic for an infected follicle. Got neck/shoulder pain and stiffness, then severe chills. After 3 1/2 hours in the ER waiting room I went to Erlanger East ER. Started treatment for sepsis within an hour of arrival.
The state of mental healthcare in Chattanooga I want to tell you a true story about mental crisis my town. This weekend we had a family member that had a mental health crisis. I had no idea how to handle this emergency so I called parkridge valley hospital to ask what I could do. It turns out that you can't just take a person to a mental health facility here. You have to get the pt to voluntarily go to an emergency room at a hospital and if they won't go, you can call the hamilton county sheriff's dept to come to your house for a mental welfare check. They come out and talk to the family member and determine if they need to be admitted. Here's where it became a family nightmare from hell for all of us. If you've never been in this situation please read this. They asked us which hospital we wanted to take the family member to. I suggested parkridge but the EMT told me Hixson CHI Memorial was closer. What they didn't tell us was memorial hospital Hixson doesn't have facilities to care for a mental crisis but the hospital admitted the pt anyway. Greg Clark and a friend of the pt went to Hixson CHI to be with the family member because they didn't want to go and Greg and the friend thought they'd be a calming affect, which they were. After doing some testing, and giving the pt a medication they decided to keep the pt overnight and wouldn't let Greg or the friend stay even though they knew the pt was agitated when their "people" weren't around. Never, not onetime in the 4 hours they were at the hospital did anyone tell Greg that they were incapable of caring for a mental health pt. Greg left thinking the pt was in good hands. After he and the friend left the hospital, the pt became agitated and combative. No one called Greg to tell him. Instead they called the police and arrested this person in a mental health crisis and took them to silverdale jail. The place in our town that is overcrowded with criminals and have had multiple fatal fights and extremely understaffed. The next morning when I went to CHI Hixson, I was told that the pt had been discharged last night. I was gobsmacked. She couldn't tell me where the pt was or who took them home. After making a phone call, the charge nurse came out and told me what happened. Never ever in that conversation did she tell me they weren't equipped to handle mental health crisis pts. My family member who was having a SEVERE mental health crisis was now in jail facing a class C felony and we had no way of contacting them. And it's July 4 weekend. After stumbling around, making phone calls and getting voicemails, and busy signals, Greg had the idea to call a bail bondsman. He was able to look this pt up and let us know that yes, they were in jail and we wouldn't be able to get her out until the magistrate showed up to grant bail whenever that would happen, no one could tell us. We had no information on how they were being housed or if they were getting medication to help the mental health crisis. Greg also found out that when they were out on bond, they wouldn't be taken to a mental healthcare facility. They would be given to us and if they agreed to go, we could take them to a crisis center. If we had known, we should have demanded that the EMT's take the pt to parkridge. They knew how to deal with this crisis and when the pt became combative, they would have sedated them. No arrest would have been made. No class C felony The worst part was Greg spent almost the whole day trying to get answers and what to do next and no one could really give him answers. We still have no answers to how they're being taken care of or when we'll be able to get them back. It's like they've disappeared off the face of the planet. DONT GO TO MEMORIAL IF SOMEONE IS HAVING A MENTAL HEALTH CRISIS. We will have to live with the guilt that in trying to get them help, we caused greater harm.