“The eye doctor who has her office here (separate from the Walmart eye center) is WONDERFUL. I have been going to her for years and will continue. The center that does the glasses, however, could be much better. I knew my glasses were not right, but the woman behind the counter insisted they were and that I just needed time to get used to them. Ended up having to redo the order. They are also slow, slow, slow!! I miss the optical center at Sears.“
“The wait for my appointment was short, and everyone was professional and friendly. As usual, Dr. Lee is the best. He takes time with me, answers all of my questions, and has a quiet confidence about him. I can’t imagine seeing any other ophthalmologist.“
“I'd give my service with Dr. 4 stars. NOT as happy with the girls at front desk. They don't listen or follow-up. Just kinda talk over you on the phone or cut you off and put you on hold. Initial interaction when I came in wasn't the greatest. Got asked did I know the number to the pharmacy. How easy is it to find a phone number? That's your job. Also didn't appreciate the lack of communication about $35 fee until the last minute. Might chose somewhere different next time.“
“After having a very bad almost horrible experiance with the lady that does the glasses/lenses orders. I was put in touch with Amber who also takes care of glasses/lenses. I explained to her how bad of customer manners and service I had with the other lady(eye rolls, telling me I didn't know what I was talking about, they don't do PD measurements and so on). After talking to Amber she made me feel so much better about staying with Thompson and Lett Eye Care. Amber has been extereamly kind, listens to every concern and truely cares. She has went the extra mile to help get my glasses perfect. People like Amber should have high praise for doing such and amazing job. The other lady should be assamed of how she treated a customer.“
“Diane was excellent! Spent time withe and helped me with two pair of glasses! Thank you !“
“These people truly know their business. Always most helpful, have been using them for 20 years ❤️“
“Have been seeing these folks for 39 years. If you want your eyes cared for correctly and professionally.....see them.“
“Caring, professional doctors and staff. Nicely appointed with up to date diagnostic equipment.“
“Wonderful staff. Dr. Levy is masterful with his scalpel. He closed a surgery on my bottom eyelid. His work is hardly detectable on such a difficult area. Thank you to everyone.“
“Dr McCallen is very thorough with her exams. She is always so kind and she really cares about her patients vision problems. I have been wearing glasses or contacts for over 50 years and she is my favorite Dr. that I have ever used. I highly recommend her.“
“My day was literally made by Tamara Davis at the Shallowford location this afternoon. This month has been tight with money as school is right around the corner and i have a 7 year old. I came in to pick up contacts, only to learn my prescription was out of date. =/ Tamara found an appointment that fit my schedule and even gave me a pair of contacts to get me through until my appointment. This is why I continue to come back. I really felt like a valued customer. Thank you Tamara!“
“Dr. Kapperman has always treated me like family when I come to the office. His professional opinions have kept my eyes at optimal performance and friendly staff created such a positive welcoming environment.“
“This is my top recommendation if you are looking for a new eye doctor. They took excellent care of me and made the process so easy. They were sure to find the best way to utilize my insurance. I definitely recommend!“
“Fantastic, I have a couple of issues, on June 17th I had right eye cadaric by Dr. Freidrick and the left will be on Wednesday. Amazing results no discomfort and I can see things I never could see before. The staff is so amazing, friendly great humor so organized and professional.“
“Jeff was a total sweetheart and helped me out alot!! Got me the perfect lenses and made the experience less stressful!“