About Helton's Service Company Inc.
Helton's Service Company Inc. is known for its exceptional and prompt HVAC service. When a customer's compressor failed during a heatwave, the team went above and beyond by requesting an overnight part, ensuring the unit was repaired quickly despite initial delays. Their professionalism, responsiveness, and genuine concern for customer comfort stood out. The company also provides friendly, knowledgeable technicians who work diligently through severe weather conditions to complete repairs, such as fixing refrigerant leaks and restoring air conditioning. Additionally, their quick response during a cold snap to repair a heater demonstrates their reliability. Overall, Helton's Service Company Inc. is dedicated to delivering quality service with a focus on customer satisfaction in urgent situations.
Exceptional Service When It Mattered Most!
Our HVAC compressor went out on a Wednesday, and we were initially told the part wouldn’t be available until early next week. With a heat index pushing 105 degrees, that news was tough to hear. But David Helton didn’t hesitate—he went above and beyond by requesting the part to be overnighted, and by Friday, August 15th, he and his team had our unit up and running again.
David’s dedication to customer care and urgency in the face of extreme weather truly impressed us. It’s clear that Helton's Service Company doesn’t just talk about customer satisfaction—they live it. Their professionalism, responsiveness, and...read full review
Tyler and his dad came over to my house to repair a leaking refrigerant line. They were super friendly and very knowledgeable. They worked the through a severe thunderstorm to get my AC back in operation. These two guys are top notch and stayed to do the job right! I have a lot of respect for these guys and the quality job they did. Not to forget Wendy who called me several times to give me updates on when they would arrive at my house. Much appreciated!
During the recent cold snap my heater stopped kicking on. Called Helton and they arrived that same afternoon and quickly diagnosed and fixed my minor issue I was having. 100% will call in the spring to get my AC ready for summer. Thanks.