From Vanderbilt Eye Institute Hendersonville
We’re in this with you, to help you get the care you need, safely. Vanderbilt Health has restarted surgeries, procedures and clinic visits that were paused or delayed. Safety is our top priority, with measures that follow – and in some cases exceed – local, state and CDC public health recommendations. Everyone wears a mask – patients, visitors, doctors, nurses and staff. We’re sanitizing rooms between each patient, and cleaning public spaces frequently throughout the day. We’re checking everyone for fever and symptoms before they enter our facilities. We’ve spaced chairs in waiting areas, limited the number who can ride elevators at once and made other changes so we can keep a safe (6 feet) physical distance.
The Vanderbilt Eye Institute in Hendersonville offers excellent medical care, with doctors and assistants who are knowledgeable and helpful. The facility has implemented strict safety measures, including mask requirements, frequent sanitization, and social distancing guidelines. Patients are encouraged to arrive early and complete paperwork in advance to expedite the waiting process. However, there have been some complaints about the front desk service, specifically about a staff member who was reported to be rude and condescending. Despite this, many patients appreciate the convenience of accessing the Vandy medical system without having to go downtown. Overall, the Vanderbilt Eye Institute in Hendersonville provides great medical care in a safe and considerate environment.