OPMT Hendersonville Eye Exam

Profits over patient care. Following great expense including multiple eye exams, office visits, frames, lenses and being told by two different OPMT optometrist that cataracts were not the issue, my vision issues continued. I finally got a second opinion and was referred to an ophthalmologist for cataract surgery. Surgery was successfully performed yesterday. My exorbitant out of pocket expense is gone, however I am notifying my insurance company of questionable practices at OPMT.

I chose OPMT because I had new vision insurance that did not cover my previous doctor. On my visit in September, I filled out all the paperwork and gave them my insurance. I explained I did not have medical insurance, as they asked for that card as well. During the paperwork I declined any out of pocket services. During my exam, I made sure to mention that I would like my PD included on my prescription, as I often order my glasses online. Dr. Patel said something along the lines of “we can’t give you that for legal reasons unless you buy glasses.” I thought this was very strange. Next, she very casually asked if she could photograph my eyes for my file, explaining... read full review

I called and made an appointment over a week ago for an eye exam, letting them know I wear CRT lenses (Ortho-K). The receptionist took my insurance information and said that the appointment would be covered. Now, on the day of the exam, they call me and inform me that they refuse to do an eye exam without also doing a fitting. The lens fitting which I already have done is a) not covered by the insurance that they checked on the day of the booking b) over $1600 out of pocket. This should have been made clear during the booking.