The room we stayed in was nice. It was clean and overlooked the river. The spiral staircase was nice as well. The parking wasn't great but we could always find a spot. It was plenty of room for 2-4 people.
November 2023
No frills, but room was clean and location couldn't be beat. It was close to the main strip so you are able to walk to everything. (Literally right across the street to Anakeesta and on the main drag) Bed sagged badly in the middle, but it was still comfortable. Room was halfway updated with hardwood floors and no carpet thankfully. Only complaint would be that the shower had ZERO water pressure so you have to run cicles in it to get wet. Front desk people were friendly and very helpful. Can't really complain for the price and location but like most others have said....it wouldn't hurt to update more. Nevertheless I would stay here again.
November 2023
I realize that lots of people are looking for a 5-Star stay in a rustic environment, but hey, it's Gatlinburg, on the river, and while the Westgate River Terrace doesn't claim to be 5-Star, it is supported by friendly staff, and the accommodations are nice enough for the area. We were there several days to relax, unwind, enjoy the scenery, and leave worries behind. So, we did. The beds were comfortable, the water was hot (not tepid as in some better hotels), and TV worked just fine, and there was a gas fireplace in the room. We arrived on Halloween, so kids were roaming everywhere, and all the shops gave out candy. We ate waffles on the Parkway, quite delicious,... read full review
The room we stayed in was nice. It was clean and overlooked the river. The spiral staircase was nice as well. The parking wasn't great but we could always find a spot. It was plenty of room for 2-4 people.
No frills, but room was clean and location couldn't be beat. It was close to the main strip so you are able to walk to everything. (Literally right across the street to Anakeesta and on the main drag) Bed sagged badly in the middle, but it was still comfortable. Room was halfway updated with hardwood floors and no carpet thankfully. Only complaint would be that the shower had ZERO water pressure so you have to run cicles in it to get wet. Front desk people were friendly and very helpful. Can't really complain for the price and location but like most others have said....it wouldn't hurt to update more. Nevertheless I would stay here again.
I realize that lots of people are looking for a 5-Star stay in a rustic environment, but hey, it's Gatlinburg, on the river, and while the Westgate River Terrace doesn't claim to be 5-Star, it is supported by friendly staff, and the accommodations are nice enough for the area. We were there several days to relax, unwind, enjoy the scenery, and leave worries behind. So, we did. The beds were comfortable, the water was hot (not tepid as in some better hotels), and TV worked just fine, and there was a gas fireplace in the room. We arrived on Halloween, so kids were roaming everywhere, and all the shops gave out candy. We ate waffles on the Parkway, quite delicious,... read full review