Reviews for Office Depot Tech Services
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Monday: 8AM - 8PM
Tuesday: 8AM - 8PM
Wednesday: 8AM - 8PM
Thursday: 8AM - 8PM
Friday: 8AM - 8PM
Saturday: 9AM - 7PM
Sunday: 12 - 6PM
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wheelchair accessible accepts credit cards accepts android pay accepts apple pay bike parking
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Office Depot Tech Services
545 Cool Springs Blvd, Franklin
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Office Depot/Iron Mountain shredding services is in need of a 0.5 star rating at best! They charged me for shredding bins, never contacted me and when I contacted them they could not find my order. After several attempts of reaching out to them for delivery, I asked for a refund at which point Jen wanted to charge me again for more bins. even though I had yet to receive any bins from them! Also, after first saying they couldn't find my order, it would always be found in the "delivered" section!
i placed a mobile order for curbside and waited half an hour for it. the employee with tattoos would take a quick glance outside didn't see my car and would go right back inside. we were parked like three parking spaces from the entrance of the building and there was a car next to us. the employee just stood right at the entrance and didn't bother to look a little deeper for our car. literally she just stood there if you're not parked right in front of her face she won't give you your order. i had to go inside for it and what made it worse was that there were plenty employees not doing anything that could've taken my order
I honestly can't believe how lazy employees have gotten today I came in and printed two color copies. They were 30 minutes left till closing and they were talking about how they were ready to get out of the store, the manager and one of the associates as they let the cash register hold them up, leaning against it, I ask her I get these bound real quickly with fear in both of their faces. No way could we get those done today you can pick them up tomorrow!! I said no thank you I need them in the morning. It really would've taken them five minutes and they could've earned an extra 20 bucks. I can't believe how unmotivated employees are today. It's ridiculous.