My Pets Wellness — Franklin Cool Springs

Apr 2024

From the first phone call to the incredibly hard goodbye, the entire team and staff here showed us nothing but compassion and empathy.They could tell we didn’t want to say goodbye so encouraged us to maybe spend just a short time longer with Buster.Maybe go to a nearby park or take him for a treat.Buster had stopped eating a couple days prior though and even though we offered him his favorites, he still declined.When we returned, he had a very nice blanked folded up for him, they just showed they really care here.17 years is a good run for a Dachshund and we will miss you for a lifetime!If you want to know your pets will be taken care of and thoughtful yet professional...read full review

Jan 2024

I've been to 2 locations so far, Cool Springs and Spring Hill. Both experiences were very good. Their kind staff is very concerned with how a pet feels during the visit. My cat is not a very nice patient but they treated her with understanding, patience and empathy. The payment plan is very helpful but I'd go there even without one offered. I drive an hour to get to the Cool Springs location and it's worth every minute.

Jan 2024

This place was nothing but amazing to my sweet pup! They are very thorough and genuinely care about your pet! They are reassuring through everything my pup had to go through, from a physical exam to x-rays! If you are looking for a place that wants the best for you and your pet, this is it!