“This is our first experience with C & M and it went so well they will be our go to company for all our heat & air needs in the future. I am very impressed with them.“
“Heritage Hearing & Cooling replaced my downstairs heat/AC unit in February and did an awesome job at a reasonable price. They installed it the day after we decided the old one was dead and it has been working great ever since, so when my upstairs unit sounded like it was going to blow up this morning, I didn't hesitate to call Heritage. Jeff was there a couple hours later and replaced a part. The unit is 29 years old and he could have easily told me it wasn't able to be repaired and sold me a new unit, but he didn't and saved me a bunch of money. That's why when that unit does die, I won't hesitate to call Heritage.“
“Knowledgeable and professional. I certainly recommend giving them consideration for your HVAC needs.“
“The shopping experience was informative and encouraging. We were not pressed to spend more than we had planned. Friendly and helpful assistance by Tracey made it an enjoyable experience. They gave a due date and exceeded it by several days. That was a complete surprise. Thank you Winsupply of Franklin.“
“They were on time, polite & they showed me before & after’s. The maintenance membership is also a good value.Service: HVAC system maintenance“
“Oh yes, you are reading reviews trying to find the best. Well, call these folks. This is the place you want to work with.
Maxwell and Luke came yesterday in record time and fixed our AC issue so quickly. My toddlers and I were not having a great day with the humidity and heat. These guys came in and took all our anxiety away. They were polite, caring, respectful. The type of people you don't see much of any more. I will be calling Maxwell and his son Luke with MidTenn for all of my issues going forward. I felt heard, understood and safe with these gentlemen. You want someone that knows what they are doing and won't make you feel dumb for not knowing, call these guys. Thank you thank you and God bless.“
“Trevor took a pragmatic approach to diagnosing our heat pump issue. We ultimately ended up replacing the full unit but he outlined things we could test prior. Very transparent in terms of pricing and pros/cons of trying different things. Would use his services again in a heartbeat!“
“Good experience with radon mitigation - Ours was not an easy install due to structural factors and they knocked it out in one day. System is working too, radon levels are down and system works well. Would recommend.“
“Easy to schedule with, very reliable. Curt truly provides a trustworthy service. He's twice done repairs and successfully saved my AC system when I am sure his competitors would have tried to sell me an entirely new system. He takes the time to teach me how things work and best practices. High quality and great value!“
“I will spare you from the long detailed gripe I was writing to the short version as this is not a complaint forum but to tell others what a great experience I had with Leiper's Fork Heating and Cooling. After a grueling week of "daily" frustrating back and forth calls between my Choice Home Warranty and Sears A&E Factory Repair (the a/c repair co they assigned). It was a week long frustration of being sent contradicting appt dates/canx and unexplainable status updates on their own Sears repair site. Finally securing an appt 5 days (instead of the initial 14 days) I was told I had an 8-5:00 (all day!) window and yet...NO ONE showed up!, without any notice of delay or cancellation. Both blaming each other, and telling me to contact the other (which I felt was their job). Well after an entire week of reschedules/technician no show and temps getting higher everyday, I wanted to scream and felt like a fool for paying a company that did absolutely nothing for me and my situation! My property mgr contacted Leiper's Fork Heating and Cooling and they were out the next day for a (2nd) quote to repair my air conditioner. Leiper's saved me over $2,070 than the other big name company (you see their vehicles all over TN). Plus they gave me an additional discount on top of that. Caleb was very responsive to my end of week comms and provided me the next available appt. Well I just found out on their site that they were supposed to be closed on Sunday's (...and it was also the 4th of July holiday weekend) and without a peep, Caleb still made it a point to get out there on Sunday to install a new HVAC system knowing the miserably high temps we have been having here. That speaks volumes of their integrity and the professionals they are. I can't thank Caleb enough for taking care of me (and my sanity). They replaced my entire system for less time, less money, and no increase to my blood pressure meds (jjk)...and to top it all off he even found other issues and, "just took care of it". He restored my faith that there are still good local businesses that truly care about their customers and they are truly worth supporting! Thank you Caleb, I sincerely appreciate all that you did for me!“
“Great company!!! We have used Franklin Hearing & Cooling for years. They have always been extremely responsive. Our upstairs unit was not working. We called and they had a technician out within the hour! They are the best!!“
“I have only had great experiences with Joslin. They are reliable friendly. This town is growing and changing but Joslin remains to be the most reliable.
Just this past week I had two unexpected issues. They showed up the same day. They found it was so simple they didn’t find it necessary to charge me. The techs are professional and friendly and they always show up positive even if they have been working all day in the heat.
I’ve seen many companies who blatantly overcharge. Not Joslin. They are honest and only focused on resolving the issue rather than trying to sign you up for some membership.
The staff is warm and friendly as well. They are the best.
I was recommended by another local Franklin plumber a few years ago called Tweek The Leak who retired. He said Joslin is the only one he would trust and he was right as that’s been my experience.
AC and Plumbing issues can be very stressful. Joslin is who you want to call so you don’t have to worry about the stress of dishonest and unreliable companies.
I will always be a customer of Joslin. They are the best. The most honest, friendly and the most reliable.“
“I am so happy I called Environmental Air about my AC issue. Many people in my neighborhood swore by them. As promised Gary Baginski and Tony were great. Honest and knowledgable. I will be calling them for any future needs.“