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Reviews for Heritage Heating & Cooling LLC
Add your commentHeritage Heating & Cooling LLC
128 Holiday Ct Ste 116, Franklin
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128 Holiday Ct Ste 116, Franklin
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Heritage Hearing & Cooling replaced my downstairs heat/AC unit in February and did an awesome job at a reasonable price. They installed it the day after we decided the old one was dead and it has been working great ever since, so when my upstairs unit sounded like it was going to blow up this morning, I didn't hesitate to call Heritage. Jeff was there a couple hours later and replaced a part. The unit is 29 years old and he could have easily told me it wasn't able to be repaired and sold me a new unit, but he didn't and saved me a bunch of money. That's why when that unit does die, I won't hesitate to call Heritage.
We have been in the Franklin Tn area for over 20 years and have dealt with several AC/Heating companies. Jeff Parks and Heritage Heating and Cooling are simply the best we’ve come across. Jeff is very responsive and will help you troubleshoot the issues even before sending a technician out.
We recently had an issue with our unit during the hottest days of Summer. Jeff responded quickly and within a day Alex was out at our house diagnosing the problem. He was friendly, knowledgeable, thorough and patient in answering any of our questions.
At one point we had to have our entire HVAC and duct work replaced and so I had to get several... read full review
Jeff was great! I have an older system and everyone else said that they couldn’t fix it that I had to buy a new system from them. I called Heritage and he came right out and fixed me up. I had cold air in less than 2 hrs. He didn’t try and sell me a new unit. I will definitely call Heritage for any future repairs and I will definitely buy a new unit next year from them. Thanks Jeff for being one of the good ones!