Heritage Heating & Cooling LLC

Heritage Heating & Cooling LLC is a family-owned business that has been operating for 24 years, founded by Jeff and Dixie Parks. They believe in prioritizing customers, providing opportunities for employees, respecting all people, and striving for excellence in their residential heating and air conditioning services. One customer shared that Heritage was helpful in ensuring their family stayed comfortable during varying weather conditions. The company's technicians are knowledgeable, and one of them even assisted a customer on a Sunday afternoon without charging for the service. Steve, a technician from Heritage, was praised for his friendliness and caring attitude. He listened to the customer's concerns, made necessary adjustments, and fixed the problem. The reviewer had multiple positive experiences with Heritage, starting from the time their upstairs air conditioning failed during summer. Jeff from Heritage diagnosed the problem promptly and provided a reasonable estimate for replacement. The installation process was smooth, and the Heritage crew was friendly and helpful, even taking care not to let the reviewer's pets escape. After having all their HVAC units replaced by Heritage, the reviewer highly recommends the company for their excellent service. In a particular instance, Heritage's crew worked in poor weather conditions to replace a heater before a snow storm, ensuring the reviewer's warmth during the cold temperatures. Heritage Heating & Cooling LLC is commended for their outstanding service and dedication to customer satisfaction.