Deluxe Nails & Spa

Deluxe Nails & Spa, located in Franklin, TN 37064, is a business that aims to enhance their customers' quality of life through high-quality nail and spa services. The technicians at Deluxe Nails & Spa are known for their professionalism, friendliness, and eagerness to understand and fulfill customer requests. One customer, who was passing through the area, shared their positive experience at Deluxe Nails & Spa. They appreciated the quick service and excellent acrylic nail job done by Tina, the technician who attended to them. The customer also felt welcomed by the staff and was impressed by the fast service. However, another customer had a different experience, expressing disappointment about being rushed through their service when there were other customers waiting. This customer threatened not to leave a tip if they were rushed again during future visits. A third customer, who tried out Deluxe Nails & Spa due to its Sunday opening hours, initially had reservations about the messy hand cleaning and specks in the nail color. However, they were pleased to find that the manicure's shape and varnish were well-done, and the dip manicure remained intact even after a week of gardening activities. This customer also noted that the manicure cost more than their usual salon, and they missed the hand washing, lotion, scrub, and hand massage routine. In summary, Deluxe Nails & Spa offers professional nail services, and the staff is known for their friendliness. However, some customers have experienced being rushed through their services, while others have expressed satisfaction with the quality of their manicures, despite the higher cost compared to other salons. The business could improve the consistency of their hand cleaning routine and consider including a hand massage in their services.