Plumbers near Farragut

“I cannot even begin to express how lovely, kind, polite, and efficient the specialists are at Lee Company. They far exceeded my expectations, and our home had a ton of little issues before their visits: I had a vent duct cover that was falling apart, a hose stuck onto the wall, and numerous other little issues that would have required several different tools, ladders, and expertise. I want to emphasize especially how amazing the drywall patching was done. It was seamless...without paint. It looked world's different than the slap-dash, amateur job our builders attempted in the same room. While you may hesitate to call an expert like we did (we were so determined to do it ourselves), the people at this company explained every step of their process. If you ask any questions during a check-up (on their maintenance plan), they'll walk you through the steps if you're able to do it yourself. I'm so impressed by their willingness to help, and they clearly hire people who are kind first and foremost. I really respect that in a company. Highly recommend all the specialists here. Really down-to-earth, awesome people.“

“My AC went out Friday afternoon. I called at 3:45 PM and they had dispatched someone, arrived, repaired the system, and left by 4:45 PM. I’m sure that’s not something they are able to do every time. But it was amazing service! Reece our technician did an incredible job and was happy to explain everything very well.“

“This will be a long review but these gentlemen Robert & Ian are absolutely worth it! On Friday morning, my gas water heater sprung a leak at the bottom and needed to be replaced. I called the Oak Ridge Gas Co (ORUD) and they said they couldn't come until Monday. 7 people (6 girls & me) with no hot water for 4 days! Next I called some local plumbers. One by one they said either they'd come around 6pm or they didn't handle gas units. I'm glad they were busy but I needed someone now! Next I called 2 major companies that are well known in the Knoxville area. One came, gave a 3 minute look and quoted a mid 4 figure price TO REPLACE A WATER HEATER! The next on the scene was Robert Mason & Ian (I don't know his last name) from TENNESSEE STANDARD PLUMBING & DRAIN. These gentlemen took their time. They asked many questions, they did a very thorough and professional inspection. They were straightforward, honest, neat and genuinely concerned about providing service, not just doing a job. While speaking with Ian, he was sharing about how much the leadership in the company truly cared about their employees and showed them tremendous respect. I found that to not only be reassuring but also experienced how that translated to how they genuinely cared about my family. The inspection took a good deal of time. They went into the crawlspace and really did a full inspection. Remember, this is Friday afternoon on Father's day weekend. When they were done, Robert showed me his findings. For those that don't know, many of the houses in Oak Ridge were built in 1943 so most of my plumbing is 80 years old. Robert showed me the pictures of the main pipe coming out of the ground into the house. Only God knows how it had not blown out yet, it was that corroded. Let me stop here and say that Robert & Ian were the only ones to do this inspection. Had I just replaced the water heater, the pressure* (more on this later) would have blown somewhere else and potentially taken out the furnace with the water. About the water pressure, they were also the only ones to measure the water pressure which was 100 psi when it should be half that. They also noticed that I did not have a pressure regulator or a main shut off. Important things to have in 2024 that perhaps weren't in 1943. When they entered the house they had special shoes for neatness and respect which was nice. Finally when they were completely done, we sat down and they presented 3 different options which we discussed in detail. There was absolutely no pressure, no sales talk, nothing except honest information and options. There is a very true saying that you get what you pay for. Tennessee Standard Plumbing & Drain is not the cheapest but there is also a difference between "cost" and "price" The "cost" over time will be less because they use top of the line material and they perform exemplary work which they stand behind. It turned out that none of the 3 options were attainable so Robert worked within our budget to get the vital items fixed. They handled everything. They called to get the ground marked, they dug up only the area they needed to and they put it back as best you can when you trench a yard. Another professional thing was that they were prepared. They had what they needed on the truck with them. There was no wasted time while they went to get whatever was needed. I greatly appreciated that. In the end, we decided on a 3 visit plan. They did the emergency items this visit. In 6 months or so, they will return for the 2nd phase and the final mostly cosmetic phase where my wife gets the bathroom she really wants. I would highly recommend these gentlemen and Tennessee Standard Plumbing & Drain!“

“Had a plumbing situation and after called other plumbing companies, I am grateful to have found a local shop that is professional, over 30 years experience and isn't trying to overcharge for the service. They detected the problem right away and went through my house checking to see if some other previous plumbing was done correctly and set at the correct setting. They adjusted to be sure I wasn't going to have issues with my hot water tank and pressure was set so I wouldn't blow out my fittings. I felt the job was done thoroughly. M & S are now on my speed dial!“

“They spent six hours at my house completely replacing my water heater and piping. Excellent quality work! We called in the morning and they were there that afternoon! Could not ask for better service!Service: Water heater installation“

“Great service by knowledgeable people. Nice to use a small local business that takes pride in their work“

“I was so pleased with the work done. They said the first day they would be at my home at 9:30 and it was exactly 9:30 when they arrived. They were done faster than we thought, and they were polite and professional. I will be using them on other projects!“

“I am giving Luke a 10 out of 10 on the work he did to replace my shower valve and turn on handle. He was professional, informative, patient and neat. It was a pleasure to have him work on the shower. Thanks Luke.“

“Referred by a plumber friend. I called and was given an appointment for the next day. I had to reschedule a week out. They were very responsive, showed up and fixed the issue in about 20 minutes. Very nice guys and reasonable pricing.“

“They have always been easy to schedule appointments with, are punctual, and they do a great job! Highly recommend.“

“Dale did a great job. He will be my first call for any future plumbing needsService: Faucet repair“

“Super amazing people and came out last minute to pump my tank. Can’t thank them enough for taking care of me. Will recommend to everyone and will use again.“

“Everything went great. Jacob and his brother were very pleasant and professional. I highly recommend them.“

“Excellent experience with United Plumbing Company. Wayne was easy to schedule, arrived on time, completed the work in a very professional manner. Nice price, too! I recommend United Plumbing to all my Knoxville friends who need a service plumber from time to time. ★★★★★“

“I am writing this review so I can find this business later. I had multiple quotes, but the other plumbers would give a breakdown of labor and parts costs like my home warranty wanted. This company not only gave a breakdown of costs like I needed but also provided the BEST pictures!!! I truly appreciated how many pictures were taken & how the pictures were marked up by the tech. The work was done on 12/1/21. They were a bit more pricey but seemed to have better customer service & they definitely had amazing documentation.“

“I was on a time crunch getting a house ready for sale and these guys worked with me to meet my time frame... after beginning work other problems were found and was fixed quickly. Even with weather delays everything was done on time and I'm very happy with the result! I will be using these guys again!“