About Plateau Family Dentistry
Plateau Family Dentistry is known for its friendly and professional staff who create a welcoming environment. Patients often feel at ease thanks to the kind and gentle approach of the dentist and team. Many highlight the team’s politeness, humor, and professionalism, making visits enjoyable for both adults and children. Children especially do not fear going to the dentist because of the positive atmosphere. However, some reviews mention occasional issues with staff behavior, such as loud laughing or being late for appointments. Overall, the office is appreciated for its caring staff and good service, making it a recommended place for dental care.
This review is downgraded because of the staff. I had an appointment right after lunch and at the time I was supposed to be called for my teeth cleaning, all you could hear from behind the window was a group of females laughing very loudly. When I was finally brought in 20 minutes late, I asked, "Having a party?" and was told "We have a party every day."
My family has always had a great experience with this office. The ladies as well as the dentist are always polite and professional! My children do not fear or dread going to the dentist and that is in a huge part to this office team!
The staff is great, they are always laughing and as a patient really made me feel at ease! Dr. McShan is kind, gentle and was concerned with helping me to understand what dental care was needed and why. I would recommend Plateau Family Dentistry.