Long story short my hair got matted right before my Sunday appointment with Hair by Fran. When I arrived to the salon I immediately suggested that we just cut the mat out and proceed with the service. Fran insisted on keeping my hair, he said “No, I know you don’t want to cut your hair so we aren’t about to cut your hair”. He was gentle and quick and got the mat right out. I got a traditional sew in side part and he delivered! The braid down and sewin took less than a hour! Styling took less than 25 minutes. He didn’t even charge me extra for detangling which was actually the longest part. I’m so happy with the service, and his Sunday availability. Above and... read full review
July 2024
I soooo love interacting with Brittany. She is so pleasant. Whenever I contact her she is always professional, prompt, polite and very thorough with providing me with well thought out responses. She never makes me feel slow even though I know my questions tend to be because I am totally clueless on hair extension selections.
Thanks so much for your kind and quick responses. They totally make a difference. Your salon is set apart due to this very reason. Job well done.
You have definitely earned a loyal customer!
Also, your stylist Skye Nicole did an amazing job on my daughter’s hair. She’s looking forward to... read full review
March 2023
The owner is just as amazing as the hair! She went above and beyond to ensure that I received my hair in time for my hair appointment. I have been purchasing hair from her for years, but this last experience solidified her amazing customer service!
Long story short my hair got matted right before my Sunday appointment with Hair by Fran. When I arrived to the salon I immediately suggested that we just cut the mat out and proceed with the service. Fran insisted on keeping my hair, he said “No, I know you don’t want to cut your hair so we aren’t about to cut your hair”. He was gentle and quick and got the mat right out. I got a traditional sew in side part and he delivered! The braid down and sewin took less than a hour! Styling took less than 25 minutes. He didn’t even charge me extra for detangling which was actually the longest part. I’m so happy with the service, and his Sunday availability. Above and... read full review
I soooo love interacting with Brittany. She is so pleasant. Whenever I contact her she is always professional, prompt, polite and very thorough with providing me with well thought out responses. She never makes me feel slow even though I know my questions tend to be because I am totally clueless on hair extension selections.
Thanks so much for your kind and quick responses. They totally make a difference. Your salon is set apart due to this very reason. Job well done.
You have definitely earned a loyal customer!
Also, your stylist Skye Nicole did an amazing job on my daughter’s hair. She’s looking forward to... read full review
The owner is just as amazing as the hair! She went above and beyond to ensure that I received my hair in time for my hair appointment. I have been purchasing hair from her for years, but this last experience solidified her amazing customer service!