They ruined my reception dress for my wedding. I called to ask if this dress would be fine due to heavy beading on it. I was told everything would be fine. I dropped my dress off through the drive through and asked another time if my dress would be ok. I was told it would be fine. I picked my dress up and most of the rhinestones are loose!!!! I was told to come back when the manager was in. I came back and expressed my concerns but the manager showed no empathy for ruining my dress. She instead blamed the designer for not using thick enough thread to hold the beads. Which should have been told to me beforehand and never been washed. She offered the money back for dry... read full review
June 2020
Took my wool and polyester TECH jacket in to get dry cleaned. Take it out of closet to use a week later and the zipper was off track and stuck. I will be calling them to get it fixed. I will resubmit my review afterwords.
July 2019
We have used Dryve cleaners for about 6 yrs. Never the best dry cleaning ( some wrinkles pressed in etc) but decent. That is till recently. I picked up the DC for my husbands business trip. He packed up his shirts and left for a week. Two days into his trip , I get a call- two of his Jos A Banks work shirts have 'water' spots under the pocket. Almost in the same spot. Unfortunately, he has to wear them... company logo is required. When he got home, I took his shirts to Dryve. I told the young girl that the spots weren't there when we had initially brought shirts in and explained about the business trip( why he wore them). She tagged them and sent them off... read full review
They ruined my reception dress for my wedding. I called to ask if this dress would be fine due to heavy beading on it. I was told everything would be fine. I dropped my dress off through the drive through and asked another time if my dress would be ok. I was told it would be fine. I picked my dress up and most of the rhinestones are loose!!!! I was told to come back when the manager was in. I came back and expressed my concerns but the manager showed no empathy for ruining my dress. She instead blamed the designer for not using thick enough thread to hold the beads. Which should have been told to me beforehand and never been washed. She offered the money back for dry... read full review
Took my wool and polyester TECH jacket in to get dry cleaned. Take it out of closet to use a week later and the zipper was off track and stuck. I will be calling them to get it fixed. I will resubmit my review afterwords.
We have used Dryve cleaners for about 6 yrs. Never the best dry cleaning ( some wrinkles pressed in etc) but decent. That is till recently. I picked up the DC for my husbands business trip. He packed up his shirts and left for a week. Two days into his trip , I get a call- two of his Jos A Banks work shirts have 'water' spots under the pocket. Almost in the same spot. Unfortunately, he has to wear them... company logo is required. When he got home, I took his shirts to Dryve. I told the young girl that the spots weren't there when we had initially brought shirts in and explained about the business trip( why he wore them). She tagged them and sent them off... read full review