I feel like one star is misleading. One star is too many stars to give after our experience with this individual. He didn’t even earn that.After reading my experience with this individual or company, you might agree.Toward the end of July our HVAC died. We contacted our home warranty and they sent one group out that could do nothing. Integrity was our second choice. He diagnosed the issue, set about getting us a new unit, then stopped returning our calls. Sometime in September, after several missed appointments(he did not call, he did not show) and a few tense phone calls(he doesn’t like to [see won’t] work in the rain), he eventual showed up and the unit was installed.Once...read full review
Nov 2022
I was just charged $75 by my home warranty company for service this man did not do. The morning of, he told us on the outing he doesn't work on our type of wall unit (whatever that means). He never even came to my house. I've been trying to resolve this since June. It's now October. Do not use this company or American Home Shield for home warranty either.
Jun 2022
This contractor was assigned to me through my home warranty company. He was unable to fix the A/C and blamed it on the manufacturer sending a faulty part and said he would be back with a replacement part. Never came back and did not keep his word multiple times over the course of 1.5 to 2 months of trying to get A/C repaired. Didn’t keep appointment times on multiple occasions. If you have an A/C issue, I would not recommend, especially if it is a complex issue.Service: A/C system repair
I feel like one star is misleading. One star is too many stars to give after our experience with this individual. He didn’t even earn that.After reading my experience with this individual or company, you might agree.Toward the end of July our HVAC died. We contacted our home warranty and they sent one group out that could do nothing. Integrity was our second choice. He diagnosed the issue, set about getting us a new unit, then stopped returning our calls. Sometime in September, after several missed appointments(he did not call, he did not show) and a few tense phone calls(he doesn’t like to [see won’t] work in the rain), he eventual showed up and the unit was installed.Once...read full review
I was just charged $75 by my home warranty company for service this man did not do. The morning of, he told us on the outing he doesn't work on our type of wall unit (whatever that means). He never even came to my house. I've been trying to resolve this since June. It's now October. Do not use this company or American Home Shield for home warranty either.
This contractor was assigned to me through my home warranty company. He was unable to fix the A/C and blamed it on the manufacturer sending a faulty part and said he would be back with a replacement part. Never came back and did not keep his word multiple times over the course of 1.5 to 2 months of trying to get A/C repaired. Didn’t keep appointment times on multiple occasions. If you have an A/C issue, I would not recommend, especially if it is a complex issue.Service: A/C system repair