All American Cleaning & Restoration Inc.

All American Cleaning & Restoration Inc. offers a range of cleaning services, including carpet and upholstery cleaning. The business has received mixed reviews highlighting both positive and negative experiences. Some customers have appreciated the team's willingness to address issues and improve situations, as seen when the company sent someone to re-evaluate a customer's couch and carpets, leading to a much better outcome. This effort to stand behind their work is noted as refreshing. However, there have been complaints regarding the service efficiency. Customers reported long wait times, miscommunication about service details, and additional charges for treatments that were previously discussed during the booking. Some felt that the cleaning process took significantly longer than expected, resulting in uneven results, such as damp carpets and missed areas. On a positive note, certain technicians received praise for their professionalism and attention to detail. Specific team members were recognized for their friendly demeanor and effective stain removal, earning high marks from satisfied customers. Overall, while All American Cleaning & Restoration Inc. shows potential for quality service, communication and efficiency appear to be areas needing improvement.