All Access Plumbing

Jan 2023

I had an appointment pre-scheduled through my home warranty company. My appointment was scheduled for a 4-hour arrival time. On the day of the appointment, I waited and waited, no one ever showed up nor called me. After speaking with my warranty company, I was connected to a representative for All Access Pumbling and Rooster who stated to me that a message was texted to me about them having a mechanical issue with 1 of their vehicles. I tried to explain to the woman, he stated very rudely----"ma'am I texted you." After trying to explain myself again, I didn't get a text nor call---she continued to speak rudely and interrupt me over and over again. Finally, I asked for...read full review

Dec 2022

DON’T ALLOW YOUR HOME WARRANTY COMPANY TO USE.Similar to other customers. Home warranty company booked them. They came out and wrote it up as not normal wear and tear which is false. Seems they just want to $75 for showing up for 10 minutes and not doing any real work.Tech also showed up in personnel vehicle and didn’t have proper tools.My issue was a toilet leak. Working just fine for 4 months. All of sudden started leaking. Nothing happened to the toilet. Blamed a hairline they can’t find or point out(scapegoat).Calling another plumber to look closer. If it is something else I’ll file a formal complaint with BBB and home warranty company.

Nov 2022

The tech they sent did not do a complete service. Said he was going to request a replacement toilet but then reported to my warranty that it was not normal wear. I had to have a second opinion to get the correct work done. Not happy with this company and will not use them again.Service: Toilet repair