About Masters Appliance Heating & Air
Reviews for Masters Appliance Heating & Air
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Masters Appliance Heating & Air is a highly recommended company that provides excellent, professional, and courteous service. They promptly address issues with air-conditioning units, explaining problems, offering options, and efficiently installing new units. The technicians are polite, remove their shoes, and do not pressure customers for unnecessary repairs. This family business emphasizes integrity and good communication with customers, making them some of the kindest and most knowledgeable people in the field. Many customers have experienced quick and effective service, often getting repairs done the same day or even on holidays. For example, a customer had their unit fixed with a $6 part instead of a $600 part, showcasing their commitment to honest service. Customers appreciate the amazing customer service, with technicians being courteous, knowledgeable, and quick. Masters Appliance Heating & Air has consistently received 5-star experiences from customers, reflecting their dedication to quality work and customer satisfaction.
This is long overdue.
If you need your AC or Heating repaired this is the company to call. I have been fortunate to find them and use them over the last few years. Most of the issues should have been covered under a home warranty, but the home warranty company always sent out someone that didn't know what they were doing, or did it wrong. And in many cases they were large ticket items like AC handlers and compressors and the delays were in weeks. Thank God I found Master! They were always able to quickly resolve my issues if not the same day, as soon as parts were available.
Master's is the most professional, honest, and knowledgable company I've ever used for my...read full review
I called on a Sunday evening and Daniel was here by lunchtime the next morning. Our AC unit had stopped cooling our home, and due to how old the unit was, I was afraid we would need a replacement. Daniel was very good at explaining what the issue was and said we definitely do not need to replace the unit. He had us back up and running within an hour! Would definitely recommend to anyone.
They came out to our house twice within 48hrs and were VERY HELPFUL! They had fixed an initial issue and then had to come back again and the AC is working beautifully in this heat wave we are getting! Thank you for your patience and service.