“Third time I’ve used this company. Each time, Charles has been the tech, and he really knows his stuff. One time I had a warranty repair, and the manufacturer sent someone from another company. I could tell by watching him Google for troubleshooting steps that he didn’t know what he was doing. Fired him, called American Appliance, got Charles and sure enough the other guy was way off track. The office people are also helpful. Make AA your first call!“
“Third time I’ve used this company. Each time, Charles has been the tech, and he really knows his stuff. One time I had a warranty repair, and the manufacturer sent someone from another company. I could tell by watching him Google for troubleshooting steps that he didn’t know what he was doing. Fired him, called American Appliance, got Charles and sure enough the other guy was way off track. The office people are also helpful. Make AA your first call!“