Appliance Repair in Bartlett

“Tony was so knowledgeable and kind, coming out to work during the heat wave we had last month and teaching me how to properly maintain the health of my AC. Best is well named and will be our first call should any issues arise in the future.“

“In the new ‘normal’ of buying almost any product or service these days (i.e., zero real customer service), I have reluctantly ratcheted down my expectation when doing anything. When I called and made the appointment for service, it was quick and easy. The young lady I spoke with was very easy to talk to and didn’t start off with the attitude that they were doing ME a big favor. +1

After calling to let me know he was on the way and giving me an ETA, Corey arrived dead on time. Another +1

My dogs are not normally friendly, but he has the sort of personality which put them instantly at ease and it was almost as if they wanted to watch the work and learn something. NOT part of the repair work, but still courteous and awesome. +1 again!

Corey was highly experienced and had obviously ridden the Whirlpool dryer rodeo before and within 5 minutes had it disassembled and a couple of minutes later had correctly diagnosed the problem (bad idler arm). He stopped immediately and worked up a quick estimate of the total repair charges. It was very reasonable for an on site repair with parts and labor and I gave him the go ahead. After a quick trip to the truck, he was back and quickly took care of the work. I paid him and Corey was courteous saying his goodbyes to my dogs and it was done.

It was only after he left that I realized that the company AND every employee I had contact with had checked all of the boxes for ‘awesome.’ Thanks, A Plus for bringing back REAL, old fashioned customer service!“

“Technician Mateo was dispatched to service my heating system before cold weather.
He is very knowledgeable and friendly. And showed respect for property. Thank you!“