Best Roofing Companies In Arlington

“Very pleased with the prompt quote and installation! I would recommend to anyone who has gutter needs! Pleasure doing business with!“

“I make certain when possible to write reviews for people or companies that my husband and I use. This review has proven to be difficult to write. For it to be accurate, I must divide people into categories and review them separately.This past summer (2023) we needed a complete tear-off and replacement of our roof. We have a very complicated roof with a flat roof, steep pitches, low pitches, sky lights, and dead valleys. Our landscaping is also extensive and many of the established plants are forty years old. In talking to representatives from many roofing companies, we settled on Brian Elder Roofing.Our initial contact was with Brent Rainer. He is an invaluable employee for the company. From our first meeting and throughout the process, he was professional, personable, and very knowledgeable both about all facets of roofing, but also the ins and outs of navigating an insurance claim.We spoke extensively to Brent and outlined our many concerns regarding the project itself and our landscaping. He agreed with those and we felt confident. Brent was with us throughout what would become an ordeal. He never wavered in his assurances that the job was not complete until we were satisfied. Although he had many responsibilities beyond our project, he was always only a phone call away. Many times he came to our house at the end of the day to “put out fires” caused by crew members. Brent deserves five stars in this review.The foreman was knowledgeable and desired a good outcome for us. From our perspective, his absence from the job site resulted in many mistakes that were difficult for us and costly for the roofing company. I did not feel that he had the respect of the two crews who worked on our property. Rating him separately, I would have to give him only three stars.The two crews who worked on the project by and large disrespected our landscaping and their work. In one example, the flat roof was to be torn off and replaced after the rest of the extensive regular roofing was done. A tarp was put on our driveway and roofing debris, along with decking boards, shunted down the brand new shingles between two of our front dormers. The damage caused to the new shingles necessitated completely replacing all of the ones in that area from the gutter up to the flat roof. This was a costly mistake for the roofing company and a disappointment to us. If rated separately, I would give the first crew one star and the second crew two stars.When all was over, I sent Brian Elder an email and attached a list of eighteen problems we had encountered and which had to be (and were) corrected. To his credit, he called me and was willing to discuss everything. By that time, we had signed off on the job, but Mr. Elder assured us that crew one had been fired and the second crew had done a poor job. He asked if there was anything more to be done and offered his sincere apology. I would give Brian Elder five stars. He took responsibility, made necessary corrections, and showed concern. I feel the company is reputable because of Mr. Elder’s desire to make things right for the customer. Overall, I gave four stars rather than five because of the aforementioned difficulties with the crews and the lack of oversight of the foreman.“

“I can't say enough about Don's team. Dustin was great very detailed walked me through the entire process and stayed in touch through out the whole thing. My roof and gutter looks great and the crews that did everything were very respectful and clean up everything perfectly. I would highly recommend Don Sharp Home Improvement and would use again. Big Thank You to Dustin“