I upgraded my phone from iPhone 14 plus to Samsung Galaxy S24 Ultra and when I got the phone everything was supposedly transferred to my new phone until I got home and found out my messages only went back 1 month. I had my cell phone number for 10 years so was worried they would be lost forever so I went back to the store to see what they could do to help. At first the employees were not very understanding nor willing to help but I suggested that if they still had the iPhone in store, we could try to back it up and transfer again. I was then helped by Jonathan (unsure of spelling) and he was wonderful and helpful. I did have to come back to the store 3 times in 3 days... read full review
October 2024
Nikhil was great to deal with, I was about to leave to purchase a laptop at staples when Nikhil asked me if I needed any help. I informed him that I was previously helped by another employee and unfortunately the laptop I was interested in was not in stock. Rather than offer an apology, Nikhil asked me which laptop I was interested in as he could possibly find one with similar specs. Nikhil found several laptops with similar specs, after informing him of my requirements (brand, features, etc..) we found a laptop that was similarly price to the laptop i was interested in and had better specs. Had it not been for him, I would have left the store and purchased a lower spec... read full review
September 2024
Ferdi, Johnathan, Fahad were amazing. 10 out of 10 service. They were friendly, helpful, and very knowledgeable. I would totally recommend anyone who needs a cell phone go and see them!!!
I upgraded my phone from iPhone 14 plus to Samsung Galaxy S24 Ultra and when I got the phone everything was supposedly transferred to my new phone until I got home and found out my messages only went back 1 month. I had my cell phone number for 10 years so was worried they would be lost forever so I went back to the store to see what they could do to help. At first the employees were not very understanding nor willing to help but I suggested that if they still had the iPhone in store, we could try to back it up and transfer again. I was then helped by Jonathan (unsure of spelling) and he was wonderful and helpful. I did have to come back to the store 3 times in 3 days... read full review
Nikhil was great to deal with, I was about to leave to purchase a laptop at staples when Nikhil asked me if I needed any help. I informed him that I was previously helped by another employee and unfortunately the laptop I was interested in was not in stock. Rather than offer an apology, Nikhil asked me which laptop I was interested in as he could possibly find one with similar specs. Nikhil found several laptops with similar specs, after informing him of my requirements (brand, features, etc..) we found a laptop that was similarly price to the laptop i was interested in and had better specs. Had it not been for him, I would have left the store and purchased a lower spec... read full review
Ferdi, Johnathan, Fahad were amazing. 10 out of 10 service. They were friendly, helpful, and very knowledgeable. I would totally recommend anyone who needs a cell phone go and see them!!!