I've been a silverstar member for years. You can't expect perfection, and the dryers never dry it all - but they do a great job overall! I appreciate the convenience of their multiple locations and the swiftness of the lines. No complaints here.
September 2023
I am growing increasingly frustrated with overall service at this place. Have complained online through their Facebook page several times about issues I've had with them. Have been issued apologies for complaints, but complaints are never resolved. Keep having the same problems time and time again. Also some employees seem angry upon your return for a wash even though it's a membership based car wash? You pay a fee for a service and it shouldn't matter to employees if your car doesn't look like it needs a wash. Just do your job with a smile on your face and get over it.
August 2023
I've purchased a multiwash reloadable card so I feel like I have to use this car wash. I've visited 3 different locations and still get the same crappy wash. I get to the drying station and spend more time elbow greasing the bugs off than the guys in the wash do to get them off. Staff is NOT friendly and almost put out that you're there to inconvenience them.
I've been a silverstar member for years. You can't expect perfection, and the dryers never dry it all - but they do a great job overall! I appreciate the convenience of their multiple locations and the swiftness of the lines. No complaints here.
I am growing increasingly frustrated with overall service at this place. Have complained online through their Facebook page several times about issues I've had with them. Have been issued apologies for complaints, but complaints are never resolved. Keep having the same problems time and time again. Also some employees seem angry upon your return for a wash even though it's a membership based car wash? You pay a fee for a service and it shouldn't matter to employees if your car doesn't look like it needs a wash. Just do your job with a smile on your face and get over it.
I've purchased a multiwash reloadable card so I feel like I have to use this car wash. I've visited 3 different locations and still get the same crappy wash. I get to the drying station and spend more time elbow greasing the bugs off than the guys in the wash do to get them off. Staff is NOT friendly and almost put out that you're there to inconvenience them.