Freed's Floors

Freed's Floors specializes in the sales and installation of a wide variety of flooring options, including waterproof floors like LVP vinyl planks, laminates, hardwoods, carpets, and various tiles for floors and walls. The business is known for its talented installation professionals who can also assist with kitchen backsplashes. Customers have shared mixed experiences. Many appreciated the friendly service, particularly highlighting the helpfulness and patience of the staff. One customer noted the salesperson’s willingness to provide samples, making it easier to choose the right flooring for their home. The installation team, praised for their work on carpet and linoleum, contributed to a positive experience for some clients. However, there have been notable complaints regarding customer service. Issues included scheduling mistakes, difficulty obtaining itemized statements, and price discrepancies. Some customers expressed frustration over long delays in product availability and communication failures. Despite these challenges, management has taken steps to address concerns and reassure clients that they are valued. Overall, Freed’s Floors offers a range of flooring solutions and installation services, but experiences may vary based on individual interactions.