About Freed's Floors
Freed's Floors is a business that specializes in the sales and installation of a wide range of flooring options, including waterproof floors like LVP vinyl planks, laminates, hardwoods, carpets, and various tiles for floors and walls. The business is known for its talented installation professionals who can also assist with kitchen backsplashes. Customers have shared mixed experiences. Many appreciated the friendly service, particularly highlighting the helpfulness and patience of the staff. The installation team, praised for their work on carpet and linoleum, contributed to a positive experience for some clients. However, there have been notable complaints regarding customer service, including scheduling mistakes, difficulty obtaining itemized statements, and price discrepancies. Despite these challenges, management has taken steps to address concerns and reassure clients that they are valued. The business offers a range of flooring solutions and installation services, and recent reviews indicate that customers have found success in working with staff members like Bob and Greg to find the perfect flooring options for their needs.
I looked everywhere at carpeting and spoke with so many different people and was near tears numerous times. Ken is the best. I love freeds floors and their detail and attention to customer service is amazing and that’s why I went with them.
From the start, nothing but a great experience. Friendly and VERY helpful staff, worked with our budget and because we had a delay in our installation date, they were able to push it back. Very impressed and can’t wait to see our new floors when they are installed.