The customer service is great. They answered the phone in a timely manner and were very helpful regarding my concerns.I came here with some issues regarding random crashes and overheating from my laptop. I wasn’t sure if it was a fan or hard drive issue. They offered to do a diagnostic review for free. Everything was running well, and the only issue was overheating, nothing an external fan couldn’t fix.
January 2023
I'd be comfortable sending my Mom here. I'm the person who usually gets the call when family member's computers breakdown. I also have experience building computers. So, if something goes wrong in software, I can usually deal with it. But if something involving hardware breaks, and it's not obvious, then I usually take it to someone else. Yesterday, my home server broke and I took it to these folks to see if they could get it booting up again. They fixed it in 30 minutes by doing something I would not have thought to. They also tested my other hardware, and optimized my case layout and bios settings. The price was very reasonable, and the service was... read full review
October 2021
Ryan and the crew at A-I computers in Watertown do awesome work. We had a software issue at our office and after 4+ hours on the phone with tech support nothing was fixed. I called A-I and Ryan stopped over and fixed our problem in 15 minutes. They have also upgraded hardware on multiple PCs for us which provided a big performance boost to those machines. Impressive work all around!
The customer service is great. They answered the phone in a timely manner and were very helpful regarding my concerns.I came here with some issues regarding random crashes and overheating from my laptop. I wasn’t sure if it was a fan or hard drive issue. They offered to do a diagnostic review for free. Everything was running well, and the only issue was overheating, nothing an external fan couldn’t fix.
I'd be comfortable sending my Mom here. I'm the person who usually gets the call when family member's computers breakdown. I also have experience building computers. So, if something goes wrong in software, I can usually deal with it. But if something involving hardware breaks, and it's not obvious, then I usually take it to someone else. Yesterday, my home server broke and I took it to these folks to see if they could get it booting up again. They fixed it in 30 minutes by doing something I would not have thought to. They also tested my other hardware, and optimized my case layout and bios settings. The price was very reasonable, and the service was... read full review
Ryan and the crew at A-I computers in Watertown do awesome work. We had a software issue at our office and after 4+ hours on the phone with tech support nothing was fixed. I called A-I and Ryan stopped over and fixed our problem in 15 minutes. They have also upgraded hardware on multiple PCs for us which provided a big performance boost to those machines. Impressive work all around!