Best small town flower shop in Aberdeen! Hands-down. Friendly, helpful, and extremely easy to work with. I’ve made the mistake of ordering from ProFlowers, thinking I would save a buck, only to have wilted flowers delivered to my loved ones. I quickly called Lily’s and they stepped in and saved the day. Now, calling them to send flowers on a holiday is one of my favorite things to do. It’s easy to order with them and they always have a plan. I ordered for Mother’s Day 2024 and chose the florist choice bouquet. Oh my goodness! The flowers are beautiful and they were delivered promptly with a smile :-). Since I live far away and cannot take flowers myself,... read full review
July 2023
Beautiful arrangements and quick delivery! My issue comes from the process to order. I called in an order for a family friend who had passed. Somewhere along the way the credit card information became mixed up. Instead of calling me or emailing me to handle the financial part of it they contact the family of the deceased. I was mortified and beyond embarrassed that this had happen a grieving family should not have to deal with that. When I called to fix the mistake I was given no explanation as to why this mistake had happened. If you call in just be very clear and concise.
February 2023
I just used Lily’s to order flowers for my uncle’s funeral in Aberdeen. I was concerned about ordering an arrangement online from a national company since they all have disclosures about substituting flowers as necessary. So, I decided to call Lily’s and spoke with Rebecca, the woman who would be designing the bouquet. She was so helpful and patient in answering all of my questions and addressing my concerns. She worked with me on designing a wonderful arrangement within my budget. Since I live out of state, and I am unable to attend the funeral, she even texted me a picture! Based on the customer service I received from Rebecca, I would highly recommend this florist... read full review
Best small town flower shop in Aberdeen! Hands-down. Friendly, helpful, and extremely easy to work with. I’ve made the mistake of ordering from ProFlowers, thinking I would save a buck, only to have wilted flowers delivered to my loved ones. I quickly called Lily’s and they stepped in and saved the day. Now, calling them to send flowers on a holiday is one of my favorite things to do. It’s easy to order with them and they always have a plan.
I ordered for Mother’s Day 2024 and chose the florist choice bouquet. Oh my goodness! The flowers are beautiful and they were delivered promptly with a smile :-). Since I live far away and cannot take flowers myself,... read full review
Beautiful arrangements and quick delivery! My issue comes from the process to order. I called in an order for a family friend who had passed. Somewhere along the way the credit card information became mixed up. Instead of calling me or emailing me to handle the financial part of it they contact the family of the deceased. I was mortified and beyond embarrassed that this had happen a grieving family should not have to deal with that. When I called to fix the mistake I was given no explanation as to why this mistake had happened. If you call in just be very clear and concise.
I just used Lily’s to order flowers for my uncle’s funeral in Aberdeen. I was concerned about ordering an arrangement online from a national company since they all have disclosures about substituting flowers as necessary. So, I decided to call Lily’s and spoke with Rebecca, the woman who would be designing the bouquet. She was so helpful and patient in answering all of my questions and addressing my concerns. She worked with me on designing a wonderful arrangement within my budget. Since I live out of state, and I am unable to attend the funeral, she even texted me a picture! Based on the customer service I received from Rebecca, I would highly recommend this florist... read full review