About Brooks Flooring Services, Inc.
Brooks Flooring Services, Inc. provides excellent customer service and quality workmanship. The company is responsive and has a great team of installers who complete projects efficiently. Customers praise the helpful sales staff, accommodating project managers, and skilled installers who clean up after themselves. The team is known for their professionalism and efficiency, with some clients noting that the installers arrive on time and work quickly. They are highly recommended for flooring needs, whether it is vinyl for a kitchen or hardwood floors. The company is also appreciated for its helpful staff, who answer questions promptly and provide useful recommendations when a project may be too small. Overall, Brooks Flooring Services, Inc. is recognized for their skilled work and dedication to customer satisfaction.
I can’t say enough good things about my new floors! I recently had about 800 ft.² of LVP put on my upstairs level. Everything went super smoothly. Steve really kept everything moving! He made sure he got the supplies ordered quickly, scheduled the install, and I was enjoying my new floors within just a couple weeks. I can’t say that about every other project I’ve done with my townhouse. I have heard nightmare stories from coworkers who’ve had flooring installed in this area by other companies. I would definitely recommend checking out Brooks flooring.
Beautiful installation matching to original existing hardwood in 2020, 5 yrs. later we're doing an additional room in same flooring and even though it's discontinued, they found the same flooring as previously installed and at previous price. That's customer service. That's customer retention.
Steve came out to the house and reviewed the issue we had with carpeting some other company installed. He gave a quote, the crew showed up on time, stretched the carpet, and it looks great.