I honestly can’t say enough good things about this company. Their customer service is exceptional - it’s something you rarely get to experience these days. Both Mark and Brian are incredible - they’re honest, helpful, professional, punctual, and kind. They were both so helpful when I was in the process of building my home and for any maintenance that I needed afterwards. They are easy to schedule with and are always there when they say they’re going to be there. Brian has gone above and beyond to help me resolve an ongoing issue I have (not the fault of the company) but regardless has dedicated so much time and effort to make sure I had peace of mind. Chris has... read full review
August 2024
Can't say enough good things. When every other HVAC place was giving me a minimum of 5 days wait time to come out (in a heat advisory), he stayed on the phone with me asking me questions to trouble shoot the problem. He then accurately diagnosed it over the phone and walked me through fixing it myself. He also was doing this at 6:30 pm on a Friday. The fix was quick and easy and fixed my problem immediately. Definitely a lifetime customer!
July 2024
If this was the only heat&air in town I would just do without ac I've been waiting for them to come for 4 days and talked to them again today witch is a fri. And they said they was all booked up till the following Mon and the temp out is in the 90's and my dad is 87 and health problems and really needs the air so unless you have all the time in the world to have it looked at then you need to look for someone else
I honestly can’t say enough good things about this company. Their customer service is exceptional - it’s something you rarely get to experience these days. Both Mark and Brian are incredible - they’re honest, helpful, professional, punctual, and kind. They were both so helpful when I was in the process of building my home and for any maintenance that I needed afterwards. They are easy to schedule with and are always there when they say they’re going to be there. Brian has gone above and beyond to help me resolve an ongoing issue I have (not the fault of the company) but regardless has dedicated so much time and effort to make sure I had peace of mind. Chris has... read full review
Can't say enough good things. When every other HVAC place was giving me a minimum of 5 days wait time to come out (in a heat advisory), he stayed on the phone with me asking me questions to trouble shoot the problem. He then accurately diagnosed it over the phone and walked me through fixing it myself. He also was doing this at 6:30 pm on a Friday. The fix was quick and easy and fixed my problem immediately. Definitely a lifetime customer!
If this was the only heat&air in town I would just do without ac I've been waiting for them to come for 4 days and talked to them again today witch is a fri. And they said they was all booked up till the following Mon and the temp out is in the 90's and my dad is 87 and health problems and really needs the air so unless you have all the time in the world to have it looked at then you need to look for someone else