About ServiceMaster of Charleston
ServiceMaster of Charleston is a trusted provider of quality cleaning services, water restoration, water removal, fire restoration, smoke, odor, and mold removal. The company specializes in disaster restoration, carpet cleaning, and more, serving areas including Mount Pleasant, Charleston, Goose Creek, North Charleston, James Island, Summerville, West Ashley, Johns Island, and Monks Corner. Clients consistently praise the company's professionalism, responsiveness, and attention to detail. Technicians are commended for their outstanding work, thorough communication, and efficiency in handling complex tasks. ServiceMaster of Charleston's team goes above and beyond to ensure clients' needs are met, making stressful experiences like mold remediation and flood restoration as smooth and pleasant as possible. With their expertise and dedication, the company has earned a reputation for delivering exceptional results and customer service, with notable praise for team members like Mitch Engnoth, Bruno Gomes, and Johanny. Customers appreciate the punctuality, communication, and care shown by the staff, helping to ease anxieties and ensure a positive experience with every project.
Servicemaster came through for us big time yesterday(a Sunday). Our Hot water heater basically exploded and I contacted Servicemaster for the mess of water in our garage. Braxton came and took moisture measurements and quickly got to work demoing and setting up fans. Thankfully Adam hooked us up with Dan and Pearce to help us decide whether we should make a claim with our insurance company. I highly recommend SM to help with water/fire/mold emergencies! Thank you Justin for your kind and quick responses! Big thanks to Adam, Braxton, Pearce and Dan for saving the day!
Wonderful job start to finish after the fire! Shout out to Johanny, Jason B., and the team! Thank you for your professionalism, attention to detail, and consistently doing what you say, when you promised!
As a homeowner, I always dreaded the day I would need any repairs done. The thought of having strangers in my home for days at a time gave me so much anxiety. As did as all of the decisions I would have to make and money I would spend in the process.
But after today, everything has changed. The team that worked on my home was truly amazing! I am still reeling at the results that they managed in such a short timeframe.
From the beginning, Mitch Engnoth was very patient, helpful and understanding with me. I felt like I could trust him. And that was important. He brought on his team, Bruno Gomes (& Thiago!), to do a walkthrough and they were both so sweet and genuine....read full review