Internal Revenue Service (IRS) Taxpayer Assistance Center

Mar 2024

Called to make an appointment and was told I don't need an appointment to drop off my returns. Showed up to drop off my returns and they said I need to make an appointment. Then they handed me a slip with a phone number to call to make an appointment (same number I called previously) that says you don't need an appointment to drop off returns. You should not be this incompetent with something this simple.

Dec 2023

Wth is going on with the IRS?? I've been on the phone for 1 hour & 15 mins waiting for an agent to speak with me , then it hung up my call!!Why is it so hard to speak with someone?

May 2023

Can’t get ahold of a live person, can’t get an answer about my refund and they’re dragging their feet on getting me my refund since it’s been over twenty one days since I filed my taxes electronically. If they can’t do their job properly then they need to find somewhere else to work because they don’t need to be working at the irs.