Whaley Foodservice

Dec 2023

Absolutely horrible company! The technicians are nice but accounting and management are a disaster. They installed a garbage disposal switch that broke the next day. The came demanding payment NYC mob style without a proper invoice. Never told us once it was COD prior to the day after install. Came back multiple times, without fixing it demanding payment each time when it still didn’t work. Took them 2 months to finally fix it and harass daily for payment even to the point of coming to your business threatening you. Stay away!!! Bad business practice. You ever heard of invoices?!?

Sep 2023

Called for service work on a hotdog grill roller to have the gaskets for the rollers replaced. I spoke to someone in their service department, who was very friendly and did her best to find the parts needed. To make the service faster, I dissembled the hotdog machine and cleaned the build up of grime. After waiting 2 weeks for parts, the technician made it on a Monday to fix the machine, and to my surprise, when I returned to work, the hotdog machine was still dissembled except for the gaskets placed on the rollers. I reassembled the unit for use. Told by technician he did know how to put it back together again. ???? Just received my bill for over $900.00 and I did most...read full review

Sep 2023

Our family has owned a well established restaurant in Murrells Inlet for 75 years as well as started many others in the Myrtle Beach area. I asked Eco Lab who we should use for our older dish washer service and they recommended Whaley. First, let me say this has nothing to do with the technicians themselves. They’re nice and accommodating. They came to replace a motor and after 3 hours of labor the new motor was dead. They showed up at noon the next day to reinstall. So we ran a 600 customer night with one motor and had to bring in an extra employee to cover the need to spray off dishes since the rinse cycle was out. When it came down to paying the bill I asked if we...read full review