Easton Industries

Jan 2023

We had them replace our old shower. While the work was great and all of the guys were awesome, the work order was wrong. So we were without a bathroom for way longer than we should of. They did fix it eventually. We talked to the GM and said we were pleased with work, and could we maybe work something out for the other bathroom, he agreed. They measured the room, and that was the last we ever heard from Easton. It's a shame, like I said we were were pleased with the work, but their customer service has left a bad taste and we probably would never call again or recommend.

Jan 2023

Working with staff at store is a joy! They answer/explained what was available and how installation worked. Shower stall guys did a fine job. Plumbing/hardware guy hung shower doors. Upon inspection, found doors to be crooked with wall. This left a gap1" to 1 1/2" between wall hardware and door edge. Apparently walls aren't plumb with horizontal door support. This wasn't taken into new construction. Adjustments could have been made to make shower walls square with door hanger. Called Easton about issues. Sent out "The Supervisor" who upon sizing up issue said: " Yah walls are crooked." When l attempted to suggest a couple ideas that could have eliminated this situation,...read full review

Jan 2023

Walk in shower installed with great cleanup.Done in two half days with a few issues that were mostly corrected in a relatively timely manner. Nice showroom. Personable and not pushy at all! Products are very nice, with great displays. Just make sure they get order correct so that you get what you ordered. Also, Joe, who installed hardware and doors is arrogant and irritating, and you'll be glad to get him out of your house. Gary and Travis were awesome, however. If it weren't for Joe, Easton would get 4 stars.