J&K Home Furnishings

J&K Home Furnishings is a furniture store that offers high-quality, brand name furniture and competitive pricing. The store prides itself on its knowledgeable and well-trained staff, who are there to help customers through the furniture and design process. One customer shares their positive experience at J&K Home Furnishings after having a negative encounter at another store. They were able to purchase a mattress, foundation, recliner, mattress protector, set up and haul off service, and insurance for less than the cost of just the mattress and foundation at the other store. The customer was particularly grateful for the patience and helpfulness of Chris and Kimberly. Another customer also had a great experience at J&K Home Furnishings, also coming from another store where they encountered issues. They were able to purchase a mattress, foundation, and recliner for less than what they would have paid at the other store. However, another customer had a different experience regarding the return policy of a Tempur-Pedic mattress. They were told that they had 120 days to try the mattresses and could exchange them at no cost if they didn't like them. However, when they called to return a mattress for a softer one, they found out that there was a 10% restocking fee, a $100 pick-up fee, and an upgrade fee of $500. The customer had specifically asked about the mattress policy before purchasing, but was not informed of the better warranty protection. J&K Home Furnishings eventually rectified the issue and the customer will be getting the upgraded mattress without the penalties. In summary, J&K Home Furnishings offers high-quality furniture and competitive pricing, with a knowledgeable and helpful staff. However, it is important for customers to fully understand the store's policies before making a purchase.