New system installation went fantastic. The sales, installation and quality check team were amazing. We will leverage their services team to keep things running smooth going forward as well.
December 2023
The heat pump on my house started operating differently about a week ago. When I called it was after hours. A technician called me back within about 10 minutes. I explained what the issue was and what I did to reset the unit. The technician made a note and had the office call me first thing the next morning to save me an emergency call. Within an hour of speaking to the office, I had a technician at my house to check the heat pump. They had to order the part which took a week to get in from the factory. The technician just told me to keep doing what I did to reset the unit if it started to not heat again and if it did not work to call them back right away. As soon as... read full review
November 2023
Nicole at Coastal Air Solutions was awesome and extremely helpful from start to finish. We purchased a new unit for a rental house and they were so quick. The service technicians were professional and they answered all my questions. I wouldn't go anywhere else. They are that good!
New system installation went fantastic. The sales, installation and quality check team were amazing. We will leverage their services team to keep things running smooth going forward as well.
The heat pump on my house started operating differently about a week ago. When I called it was after hours. A technician called me back within about 10 minutes. I explained what the issue was and what I did to reset the unit. The technician made a note and had the office call me first thing the next morning to save me an emergency call. Within an hour of speaking to the office, I had a technician at my house to check the heat pump. They had to order the part which took a week to get in from the factory. The technician just told me to keep doing what I did to reset the unit if it started to not heat again and if it did not work to call them back right away. As soon as... read full review
Nicole at Coastal Air Solutions was awesome and extremely helpful from start to finish. We purchased a new unit for a rental house and they were so quick. The service technicians were professional and they answered all my questions. I wouldn't go anywhere else. They are that good!