“Problem solved! I really appreciate the manager response with this google review, willing to communicate and refund overage charge to us. —————— On August, I checked with the hospital’s front desk for the price before I boarding my dogs. Then when I picked up my dogs they charged me extra price and it’s different from the website. The reason they told me because I gave specific feeding instructions. It’s a normal feeding way - two meals a day/ how many cups of food. Nothing really SPECIAL .(my dogs didn’t even need any special/medical care.) My dogs are both under 85lb, it should be $30/ per night according to the website. But they charged me $35 per night for my each dog.“
“I have been taking my dog there for years. Nice workers. Treat my dog well. I will continue to take my baby there. If your looking for a groomer give them a try won't be disappointed.“
“Took their time with my furbaby that was definitely needed. I was explained the steps during the process. We left their feeling that we are in a much better place on the road to recovery. Thank you for taking care of us.“
“Problem solved!
I really appreciate the manager response with this google review, willing to communicate and refund overage charge to us.
——————
On August, I checked with the hospital’s front desk for the price before I boarding my dogs. Then when I picked up my dogs they charged me extra price and it’s different from the website. The reason they told me because I gave specific feeding instructions. It’s a normal feeding way - two meals a day/ how many cups of food. Nothing really SPECIAL .(my dogs didn’t even need any special/medical care.)
My dogs are both under 85lb, it should be $30/ per night according to the website. But they charged me $35 per night for my each dog.“