About Cottrell & Co, Inc Plumbing Heating And Air
Cottrell & Co., Inc. Plumbing, Heating and Air has been a trusted business serving Columbia and Lexington, SC for over 20 years. Their team of Master Plumbers and NATE Certified HVAC Specialists provides reliable and efficient service. Customers consistently praise their punctuality, professionalism, and quick resolution of issues. They take the time to assess problems carefully and provide honest estimates for additional work, ensuring customers feel confident in their service. Brandon, Daniel, and other technicians arrive on time, conduct themselves professionally, and communicate clearly, answering all questions. Clients appreciate their courteous, knowledgeable, and friendly approach. Cottrell & Co. offers comprehensive plumbing, heating, and air conditioning repair and installation, especially responsive for after-hours and weekend emergencies. They are known for going the extra mile to ensure customer satisfaction, earning high recommendations for their quality workmanship and dedicated customer service.
After a failed home warranty experience we began to search for someone else to come fix some broken items including a sink and toilet. Two other companies failed to respond within 48 hours and still haven’t but Cottrell was on the spot. Quick, honest and an advocate of the customer. Walked me thru the entire job, the pros and cons of each decision. This experience was the definition of what a 5* experience should be. Kudos. This was even the manager of the office that took time to come to my house so the issue got addressed quickly.
Bret and another gentleman came to check my hot water heater out. Reset the switch!!! Thank goodness they were HONEST!!! Now, I have hot water!!