I broke my front tooth late Tuesday afternoon around 3:30pm. I moved to Columbia SC about 1 year ago. I have not made it a priority to find a new dentist. I have passed Irmo Smiles many times traveling around town. I always commented on how nice the office looked and would say to myself, "I need to make an appointment at Irmo Smiles to have my teeth cleaned". Well, unfortunately I needed a dentist for an emergency procedure before I established myself as a patient at a local dentist office. I called Irmo Smiles on Tuesday after 3:30 pm and explained what I needed. The front office was very professional and also calming. I provided the details of my emergency... read full review
April 2024
Around October I had a cavity filled and what they call a cap tooth done. I had paid for everything they told me the insurance would not cover. Then today, I get a call from the office confirming an appointment I had and the lady explained that I still owed almost $300! I am confused on how that came about, after the money I paid and filing through the insurance? I will never again step foot in this office to have any type of work done since I only had a tooth filled not restored and have to pay this amount!
I will say that the staff is very nice and helpful when I went to my appointment.
February 2024
WARNING-GO SOMEWHERE ELSE! Beautiful location! I would not trust the Financial Aspect of this business at all! They will tell you that your insurance will pay you via check and that's what insurance will pay them. You go in and give them that money and they claim the insurance didn't cover it at all and then want to come after you for the FULL price without insurance. IF INSURANCE DENIED IT WHY DID THEY SEND ME A CHECK TO PAY YOU, THAT I GAVE YOU!? My mother has Medicare and an extremely good plan. We cancelled our whole family after this and unreferred our friends.
I broke my front tooth late Tuesday afternoon around 3:30pm. I moved to Columbia SC about 1 year ago. I have not made it a priority to find a new dentist. I have passed Irmo Smiles many times traveling around town. I always commented on how nice the office looked and would say to myself, "I need to make an appointment at Irmo Smiles to have my teeth cleaned". Well, unfortunately I needed a dentist for an emergency procedure before I established myself as a patient at a local dentist office. I called Irmo Smiles on Tuesday after 3:30 pm and explained what I needed. The front office was very professional and also calming. I provided the details of my emergency... read full review
Around October I had a cavity filled and what they call a cap tooth done. I had paid for everything they told me the insurance would not cover. Then today, I get a call from the office confirming an appointment I had and the lady explained that I still owed almost $300! I am confused on how that came about, after the money I paid and filing through the insurance? I will never again step foot in this office to have any type of work done since I only had a tooth filled not restored and have to pay this amount!
I will say that the staff is very nice and helpful when I went to my appointment.
WARNING-GO SOMEWHERE ELSE! Beautiful location! I would not trust the Financial Aspect of this business at all! They will tell you that your insurance will pay you via check and that's what insurance will pay them. You go in and give them that money and they claim the insurance didn't cover it at all and then want to come after you for the FULL price without insurance. IF INSURANCE DENIED IT WHY DID THEY SEND ME A CHECK TO PAY YOU, THAT I GAVE YOU!? My mother has Medicare and an extremely good plan. We cancelled our whole family after this and unreferred our friends.