Walmart Vision & Glasses

Jul 2023

Very convenient for a quick eye exam. At many hospitals, the receptionists are unable to put in my insurance card (it is a company coverage).However at this center, Inez was super helpful. She is the first person I've met who didn't need 40min to figure out what my insurance card was through. She just took a glance and knew right away! She was also very helpful in explaining to me how, in the future, I can help other medical staff put in my insurance card information (since usually, it takes a whole team to figure out how to put in my insurance information at any other clinic/doctor's office).

Mar 2022

Was in yesterday to get a band for my nephew’s glasses that weren’t fitting properly. We received the warmest welcome from Chavis, the associate who greeted usShe adjusted them, replaced nose pads, cleaned them, and picked out the proper headband for them with a smile on her face!In a time where it’s often more convenient to shop online, Chavis was a shining example of great customer service, and she went above and beyond that. My nephew normally does to another office for glasses, but the care and consideration was so above average, I’m making an appointment to start his eye care needs at WalMart, because I know Chavis and her coworkers will do a great job while making us feel welcomed. Thank you Chavis! That interaction stayed with me all day!

Feb 2022

I agree with the other reviews Doris/Dori is GREAT!!! But unfortunately she retired in 10/2021. I had COMPLETE TRUST and GREAT EXPERIENCE with Dori. However, I know that they have been SEVERELY UNDERSTAFFED and it does not appear that Walmart really cares. My last glasses were just so-so. I think the jury is out on their service and their products. I am actually taking my glassed back tomorrow. If Dori was there, I would give her 5 stars, but in looking at the big picture, I am less than thrilled with their optical service. Please bring Dori back!