Punch Services Upstate

Aug 2023

Richard completed a variety of repairs on my home while under contract for sale. One specific repair was not completed, and I was told that he was waiting on the part, which was to be delivered the next day (day of closing) and it would be immediately installed. I paid for the repair up front.That was in May, and it is now August and Richard has been completely unresponsive to calls and text messages. I asked for a refund so that I could find someone else to complete the work, but I still have yet to receive any communication from him.

Feb 2022

Rich with Punch upstate was the general contractor for the seller for a house we bought. The seller had him install a refurbished dishwasher as a result of an inspection. The dishwasher was poorly refurbished (not refurbished by Punch) and did not work. I reached out to Rich about the issue. After he was ignored by the dishwasher refurbishment company, he researched the issue, bought the part, and fixed my dishwasher for free even though it was not his fault. He also mounted a TV for me for free because he felt bad that we did not have a working dishwasher.Rich cares about doing a good job and doing right by people. I will be using him for my general contractor needs...read full review