RiteRug Flooring In-Home Shopping, Property Management, Home Builder & Commercial Divisions

Mar 2024

They removed the carpet and put down great looking hardwood floors. Very happy with the work. They also removed the carpet from the stairs and matched what they put down on the floors. Jim did a great job of explaining what was going to take place. There was not a single glitch that needed to be addressed. Very pleased with the whole process and the end result looks great.

Jan 2024

Kudos on customer service, installation and follow up. Worked with an amazing team which included Kelly Knapp in customer service support and Chris Collin’s at the Gahanna/New Albany store to fix an issue with the first installation of flooring from another store. They worked together to get the right flooring for our home. In addition the installation team and support from Greg was top notch service. Thanks again for fixing what was a very frustrating situation… as the first install a year prior in 2023 with the Heath store and communication from the Heath manager (Jared) was non existent.. I would highly recommend Gahanna store and highly discourage Heath...read full review

Jan 2024

Rite Rug installed laminate flooring in my condo in June of 2020 before we moved in. They did a great job including removing the old carpet & tile & we loved it. Unfortunately, after three years my office chair wheels nicked one of the planks & was starting to loosen others surrounding it. I called them in December 2023 re the problem. Joanne Scott was very helpful & nice. She told me they recommend a tempered glass chair mat for my office chair for laminate flooring to mitigate damage. It would have been nice if someone had told me that in 2020 when the flooring was installed, Anyway, she scheduled a repair call & the two techs arrived on January...read full review